Robert Philpot

Exchange CFO Jim Jordan Looks Back on 33 Years of Service

By Robert Philpot / December 16, 2020 /

As he prepares for retirement, Jim Jordan looks back on the legacy he leaves after more than three decades of serving the best customers in the world.

Read More

Service Members, Families Can Lean on Military Relief Funds in Times of Crisis

By Robert Philpot / November 23, 2020 /

The Army Emergency Relief (AER) and the Air Force Assistance Fund (AFAF) partnership has taken on even greater importance during the COVID-19 pandemic.

Read More

State of Oklahoma Honors Director/CEO, Tinker Associates

By Robert Philpot / November 17, 2020 /

Shull received the Spirt of Oklahoma Outstanding Veteran Supporter of the Year award—the state’s highest honor for Veteran supporters.

Read More

November’s Customer Shoutouts: These Associates Rock!

By Robert Philpot / November 16, 2020 /

These associates epitomize the meaning of ‘customer service!’

Read More

Joint Base Lewis-McChord Exchange Welcomes Petco’s First Military Location

By Robert Philpot / November 16, 2020 /

The Petco location is the first at a military installation.

Read More

Exchanges Weather the Storm Following Tropical Storm Eta

By Robert Philpot / November 12, 2020 /

“We are deeply grateful for the teams on the ground who continue to press forward with the Exchange mission, as well as the support we received from Exchange directorates.”

Read More
The Kirtland AFB Exchange's "Mall-o-Ween" haunted house display will be set up in the Exchange mall through the end of October.

Boo! Check out these photos of Kirtland Exchange’s spooky ‘Mall-o-Ween’ display

By Robert Philpot / October 27, 2020 /

The Kirtland AFB Exchange’s services and main store teams partnered to help shoppers get in the Halloween spirit by setting up a spooky haunted house display for customers to explore in the Exchange mall.

Read More
Exchange shopper Martha Alaniz and granddaughter Jolina Tynes pick up winter clothes for Alaniz's three grandchildren Oct. 14 at the Fort Hood Exchange. Alaniz was one of 52 lucky shoppers notified this week that their Exchange layaway balances were paid in full by the nonprofit Pay Away the Layaway. Also pictured, Fort Hood Main Store Manager Teresa Palu.

More Than 50 Exchange Shoppers’ Layaway Balances Paid in Full

By Robert Philpot / October 26, 2020 /

“It makes me so happy that someone would do this for someone and not even know the circumstances they’re in. That makes it even more special.”

Read More

October’s Customer Shoutouts: These Associates Rock!

By Robert Philpot / October 15, 2020 /

These associates epitomize the meaning of ‘customer service!’

Read More
A new Raising Cane’s Chicken Fingers location opened at Fort Bliss on Oct. 6. The restaurant, located at Bldg. 1724, Marshall Road, is the first Raising Cane’s brought to an Army or Air Force installation by the Army & Air Force Exchange Service.

Exchange’s First Raising Cane’s Opens at Fort Bliss

By Robert Philpot / October 8, 2020 /

“We serve the best customers in the world, and we hope this new yet familiar brand makes Soldiers and their families feel more at home during their stay at Bliss.”

Read More