Family Serving Family
Barcala manages the Exchange’s top-performing Military Clothing store and the Wounded Heroes Service Center, which provides a unique service within the Exchange.
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“I consider it a privilege to ‘talk up’ the Exchange—who we are, what we do, whom we serve and the fact that we go wherever the troops and their families go. It gives the Exchange an entirely different meaning!”
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The Express manager’s parents both served in the Air Force, but he knew active-duty military life wasn’t for him. “So I wanted the next best thing. I knew what the Exchange did and wanted to be a part of that.”
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“I wanted to gain more professional experience, but I also saw the positive force the Exchange was for my mother, and I wanted to join the Exchange family,” says Sanborn, whose mother, a 27-year Exchange associate, recently retired.
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“I wanted to pursue a career in the retail field and the Exchange allowed me to serve the military community and pursue my passion in retail.”
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“I work at the customer service desk, and I love what I do. I get to ask our customers how they are doing and if I can help them, I have done my job.”
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“I work for the Exchange because I feel proud to serve our troops and their families. ‘Family serving family’ embodies a culture of support, camaraderie and shared values.”
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The 17-year Exchange associate talks about why he loves truck driving, his favorite run, his experience bringing a mobile field Exchange into New York City when it was the epicenter of COVID, and more.
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The 35-year associate tells her Exchange story—which is coming to an end with her retirement this month.
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After serving in the Army for 10 years, Brooks came to the Exchange in 1993. ““The best part about working for the Exchange is that I get the opportunity to go to different places and help make the Soldiers happy,” he says.
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