Seven Associates Recognized with End-of-Year Public Affairs Awards

May 5, 2025

Each year, associates worldwide serve as volunteers for the Public Affairs Representatives (PAR) program, administered by the HQ Public Affairs team. This program encourages associates to share and monitor media coverage relevant to the Exchange through social and local media outlets respective to their installations.

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The Associate Value Proposition: The Exchange’s Promise to You

May 5, 2025

The Exchange is introducing a new Associate Value Proposition to underscore the Exchange’s unwavering commitment to recruiting and retaining the very best of the best.

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The Week That Was in the Exchange Post

May 2, 2025

ICYMI, here’s a look at this week’s coverage.

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#FlashbackFriday: 1988—the First Frank’s Franks Opens

May 2, 2025

The hot-dog stand, which had locations worldwide, was an Exchange-exclusive restaurant that evolved from earlier hot-dog stands.

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Exchange Expanding The Home Depot Assortment Beyond Major Appliances

May 1, 2025

Authorized Exchange shoppers in CONUS can now access The Home Depot’s branded online page at ShopMyExchange.com. The expanded assortment includes power tool sets, outdoor power equipment, grills, garden tools, ceiling fans and much more.

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Exchange Protection Plan Award Winners Announced

May 1, 2025

First-, second- and third-place winners were chosen for achieving the highest attachment rates. One store achieved a 21.64% attach rate.

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Exchange Celebrates Top Vendors With Force Multiplier Awards

May 1, 2025

Merchandising recognized vendors in Hardlines, Softlines and Consumables categories; SFD recognized three restaurants and two concessions.

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Words From the Director/CEO: Force Multipliers for Mission Success in 2025

April 30, 2025

The Exchange’s 2025 priorities are fully focused on maintaining the family, sustaining the family and investing in the family—being there with service members and their families, and making sure that they have the support required to achieve success.

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We Go Where You Go: Watch a New ‘Tip of the Spear’ Video

April 30, 2025

See how the Exchange lived up to its “We Go Where You Go” motto in 2024.

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Top Winner, Four Main Store Winners Announced in Exchange Safety Awards

April 29, 2025

The Robins/Moody Exchange was the top winner in the Exchange Safety Awards, which were announced this week. The awards are presented to the Exchange and the main stores in four categories with the highest reduction in recordable accidents compared with the previous year. This award honors the work that management and associates do in making…

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LATEST NEWS

The Presidential Inauguration Fleet Needed Fuel. The Bolling Express Team Was Ready to Help.

January 24, 2025

The special request involved some challenges, which were solved with a team effort involving Bolling and Exchange headquarters.

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Pacific Region

January 23, 2025

Julieta Nishiki, Jade Luke and Reiko Yoshida represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families within our communities.  We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Europe Region

January 23, 2025

Ricky Nelson Shumock Jr., Alessandra Picone and Adriana Trif provide outstanding hard work and dedication to our service members. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe team!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Eastern Region

January 23, 2025

Eastern Region proudly recognizes Jessica Rosado, Stephanie Williams and Darcey Frecker for their contributions and support of the Exchange mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Central Region

January 23, 2025

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure that the Exchange is providing service and a taste of home no matter where they serve. Thank you, Kimberly Hart, Natalia Hilton and Paul Genschorck.

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Western Region

January 23, 2025

Western Region recognizes Lourdes Neff, Delma Edwards and Nicholas Dominguez for their outstanding hard work and unwavering dedication to our customers.

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Executive Vice President/Chief Merchandising Officer Eric Sidman head shot with "Meet the Team" graphic.

EVP/CMO Talks About His Exchange Career and What’s Coming Up for MD

January 22, 2025

For Eric Sidman, who became Exchange executive vice president and chief merchandising officer in June, the new role was a natural segue. He had spent all 17 of his Exchange years in Merchandising, starting in 2007 when he helped launch the then-new Planning, Allocation and Replenishment (PAR) team. Since 2020, he had been senior vice…

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129 Years of Family Serving Family: Davina Thomas, Fort Bliss

January 21, 2025

The Purple Heart Express shift manager, an Army Veteran and spouse, talks about her Native American heritage, the role the Express plays in boosting troop morale and more.

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The Week That Was in the Exchange Post

January 17, 2025

ICYMI, here’s a look at this week’s coverage.

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Pentagon MCS, Myer Exchange Team Up for Quick Turnaround on Medal of Honor Recipient’s Uniform

January 16, 2025

Pentagon Military Clothing Store Manager Karen Anderson and members of the Fort Myer Exchange team worked together to fit an Army Veteran receiving the Medal of Honor for heroic actions during the Vietnam War. Less than 24 hours after he came to the Myer PX, he had his new uniform.

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