Graphic of calendar page with text: TheExchangePost.com/In Case You Missed It/The Week in Review

The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

Two Soldiers Carrying AAFES bags while leaving PX in austere brick building

#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

Exchange Milestones graphic (drawing of flag planted on mountain).

Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

Fort Gordon logistics assistant Marjorie Purcell at her desk.

Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

What Tort Claims Are—and Your Role in Preventing Them

October 8, 2025

A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.

OPERATION: Call Out—Pacific Region

October 8, 2025

Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

OPERATION: Call Out—Europe/SWA Region

October 8, 2025

Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!

OPERATION: Call Out—Eastern Region

October 8, 2025

Eastern Region proudly recognizes Joe Evans, Traniece Davett and Anna Geraneo for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

OPERATION: Call Out—Central Region

October 8, 2025

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Karah Zinski, Gail Martin and Santos Valdez.

OPERATION: Call Out—Western Region

October 8, 2025

Western Region recognizes Teresa Thayer, Marcus Mincey and Paxton Newburg for their outstanding hard work and unwavering dedication to our customers.

Picture of Jesse Tobar with text: How to Protect Your Personal Data--Jesse Tobar, Chief of Cyberscurity

Digital Defense: Keeping Your Data Safe

October 8, 2025

Practicing good data hygiene d limits how much information can be extracted from your devices—whether it’s your phone, laptop or tablet.

Picture of Denise Hunter with text: Meet the Team: Q&A with the Exchange's Senior Vice President -- Services and Food

SFD Leader Discusses the Expanding World of Dining, Telecom and Much More

October 7, 2025

Denise Hunter has come full circle from her first Exchange job scooping ice cream for Baskin-Robbins at Germany’s Katterbach Exchange in 1987. But there’s a lot more in her circle now than just dessert.

Saluting Our Customer Contact Center Teams

October 6, 2025

During Customer Service Week, Oct. 6-10, we are privileged to honor our more than 200 contact center teammates who consistently go above and beyond to serve those who serve.

The Week That Was in the Exchange Post

October 3, 2025

ICYMI, here’s a look at this week’s coverage.

#FlashbackFriday: 33 Years Ago, the BTV Generation Began

October 3, 2025

On Oct. 5, 1992, the Exchange debuted an internal TV network called Business Television, better known as BTV. The initial broadcast went out to nearly 120 stores and distribution centers.

Data Privacy Decoded: Data Collection

October 2, 2025

In today’s digital world, data privacy is more important than ever—because your data is being collected in more places than you might think.

An Unusual BX Gets New Digs Down Under

October 1, 2025

One of the Exchange’s most unusual locations … now has a new location.

Bad Actors Beware – Kicking off Cybersecurity Awareness Month

October 1, 2025

Cybersecurity is not just the IT directorate’s responsibility. It is everyone’s responsibility.

Vet for Life patch (Vet for Life on red white and blue shield) and "Salute to Service" over brown backgrund.

From Boots to Badges: Share How Military Service Shaped Your Exchange Journey

October 1, 2025

Associates who have served in the military are invited participate in an upcoming video series to showcase how their service prepared them for the work they do today.

New 24/7 Self-Service Market Opens at Cannon AFB

September 30, 2025

The market allows customers who aren’t close to the main store to browse and shop at a mini convenience store.

NEWS BY CATEGORY

SENIOR LEADERSHIP

DIRECTORATE / REGION

BENEFITS

SENIOR LEADERSHIP

DIRECTORATE / REGION

FAMILY SERVING FAMILY

OBITUARIES, TRANSFERS, RETIREMENTS

PHOTOS FROM THE FIELD

FAMILY SERVING FAMILY

OBITUARIES, TRANSFERS, RETIREMENTS

PHOTOS FROM THE FIELD

The Week That Was in the Exchange Post

#FlashbackFriday: 1992—The Beginning of the Balkans Mission

Service Award Winners for September

Fort Gordon Associate Celebrates 50 Years—And Then Some

What Tort Claims Are—and Your Role in Preventing Them

OPERATION: Call Out—Pacific Region

OPERATION: Call Out—Europe/SWA Region

OPERATION: Call Out—Eastern Region

OPERATION: Call Out—Central Region

OPERATION: Call Out—Western Region

LATEST NEWS

Digital Defense: Keeping Your Data Safe

SFD Leader Discusses the Expanding World of Dining, Telecom and Much More

Saluting Our Customer Contact Center Teams

The Week That Was in the Exchange Post

#FlashbackFriday: 33 Years Ago, the BTV Generation Began

Data Privacy Decoded: Data Collection

An Unusual BX Gets New Digs Down Under

Bad Actors Beware – Kicking off Cybersecurity Awareness Month

New 24/7 Self-Service Market Opens at Cannon AFB

NEWS BY CATEGORY

Follow Us

Get In Touch