Exchange Expanding The Home Depot Assortment Beyond Major Appliances

May 1, 2025

Authorized Exchange shoppers in CONUS can now access The Home Depot’s branded online page at ShopMyExchange.com. The expanded assortment includes power tool sets, outdoor power equipment, grills, garden tools, ceiling fans and much more.

Exchange Protection Plan Award Winners Announced

May 1, 2025

First-, second- and third-place winners were chosen for achieving the highest attachment rates. One store achieved a 21.64% attach rate.

Exchange Celebrates Top Vendors With Force Multiplier Awards

May 1, 2025

Merchandising recognized vendors in Hardlines, Softlines and Consumables categories; SFD recognized three restaurants and two concessions.

Words From the Director/CEO: Force Multipliers for Mission Success in 2025

April 30, 2025

The Exchange’s 2025 priorities are fully focused on maintaining the family, sustaining the family and investing in the family—being there with service members and their families, and making sure that they have the support required to achieve success.

We Go Where You Go: Watch a New ‘Tip of the Spear’ Video

April 30, 2025

See how the Exchange lived up to its “We Go Where You Go” motto in 2024.

Top Winner, Four Main Store Winners Announced in Exchange Safety Awards

April 29, 2025

The Robins/Moody Exchange was the top winner in the Exchange Safety Awards, which were announced this week. The awards are presented to the Exchange and the main stores in four categories with the highest reduction in recordable accidents compared with the previous year. This award honors the work that management and associates do in making…

Exchange Credit Program Announces 2024 MILITARY STAR® Challenge Cup Winners

April 29, 2025

The top store for the year earned a $1,000 prize and the coveted Challenge Cup.

Service eLITe Champion Award, UROC Award Honor Top Exchanges in Services Operations and Food

April 29, 2025

The awards went to Exchanges who excel at serving those who serve and providing tastes of home.

Video: YOU Are a Force Multiplier Who Drives Mission Success

April 28, 2025

The Exchange’s Digital Media Networks team has produced a video that highlights the Exchange’s many force multipliers for mission success.

Four Stores Win COO X Award for Operational Excellence

April 28, 2025

Winners are selected based on criteria including earnings, MILITARY STAR® usage, gross margin return on investment and inventory variance.

Four Stores Earn Director/CEO Cup, the Exchange’s Highest Honor

April 28, 2025

One Exchange in each size category (mega, large, medium and small) received the award, which goes to the top Exchanges worldwide.

ICYMI: The Week That Was in the Exchange Post

April 25, 2025

ICYMI, here’s a look at this week’s coverage.

Learn How to Recognize and Avoid Scams Targeting Exchange Associates

April 24, 2025

A Federal Trade Commission report showed a 25% increase in consumers losses to scams in 2024 vs. 2023. Some of the most reported scams make Army & Air Force Exchange Service associates especially vulnerable

They Helped a Grieving Customer. They Didn’t Know He Was an Exchange Vice President.

April 24, 2025

When a customer contacted the Little Rock AFB Military Clothing store to ask about acquiring an Air Force uniform for his father’s funeral, Store Manager Lari Sasser and seamstress Tenisha Fife treated him with compassion, as they would any customer in his situation. They didn’t know he was Exchange Vice President of Loss Prevention & Safety Tommie Caudle. Senior leaders honored them for their actions..