Reminder: Share How Military Service Shaped Your Exchange Journey

October 15, 2025

Associates who have served in the military are invited participate in an upcoming video series to showcase how their service prepared them for the work they do today.

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Exchange Launches Virtual Wall of Honor to Celebrate Military-Connected Associates

October 14, 2025

To honor military-connected associates, the Exchange is creating a virtual Wall of Honor.

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Telling the Exchange Story—In Pictures, in Words, in Person

October 14, 2025

SSgt. Gomez writes articles, press releases and communication plans for the Air Force and the Exchange His favorite part of the job is photography—which he didn’t get into until 2017.

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The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

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#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

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Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

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Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

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What Tort Claims Are—and Your Role in Preventing Them

October 8, 2025

A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.

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OPERATION: Call Out—Pacific Region

October 8, 2025

Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily.  Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

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OPERATION: Call Out—Europe/SWA Region

October 8, 2025

Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!

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LATEST NEWS

Associate Marta Antonio shows Exchange Director/CEO Tom Shull her scrapbook.

Associate’s Scrapbooks Detail Rich History

January 3, 2018

Like thumbing through an old family album, the self-proclaimed historian Marta Antonio can tell you who’s who by flipping through her four scrapbooks of memorabilia representing 15 years of working at the Fort Carson’s Military Clothing Store.

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Family Ties Pushed Her to Join Exchange

January 3, 2018

One Exchange core value, “Family Serving Family,” is much more than a catchy slogan for many of the organization’s associates. More than 85 percent of the Exchange’s 33,000 associates around the world are connected to the military.

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Imprest-Fund Stores are a Lifeline for Troops

January 3, 2018

For American troops serving in the African country of Niger, where the deeply rooted terror groups ISIS, Al Qaida and Boko Haram operate, their little store at this tip of the spear represents their lifeline to America.

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Customer Shoutouts: These Associates Rock!

Customer Shoutouts: These Associates Rock!

January 3, 2018

Read this month’s customer shout outs for associates who go above and beyond to serve those who serve.

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Exchange Benefits Ranks #1

January 3, 2018

The benefit programs offered by the Exchange ranked overall as #1 in total value and employer value compared to a peer group of retailers, a business consultant says.

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Exchange Streams Olympic Coverage

January 3, 2018

From desktops and personal devices, U.S. service members around the world can watch streaming coverage of next month’s XXIII Olympic Winter Games from PyeongChang, South Korea, compliments of the Exchange and NBC Olympics.

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Email Questions to PayFlex

January 3, 2018

Do you have questions about your flexible spending account or retiree health premium bill? You can send a secure email to PayFlex in two ways: When you’re logged into the Aetna.com site. At top of page, click Contact Us, then Send Message. When logged into PayFlex.com site. At top of page, click Help & Support,…

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Warning: Many Vish Swim in the Digital Sea

January 3, 2018

You’ve heard of “phishing,” in which scammers try to steal your information via computer. Now, voice phishing, or “vishing,” is an emerging threat in which scammers seek to get your information through one of the most trusted forms of communication—the telephone.  “The best way to prevent falling victim to a vishing scam is simple: do…

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Check These New Year Health Plan Reminders

January 3, 2018

If you have a procedure in a facility that costs more than the limit, you’ll pay the difference—a strong encouragement to shop around.

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March 31 is Deadline for AREA College Scholarships

January 3, 2018

This year, the AAFES Retired Employees Association (AREA) will award 12 scholarships worth a total $40,000 to graduating high school seniors who have been accepted at accredited colleges. Students and their parents should apply soon; the deadline is March 31. AREA’s scholarships directly benefit dependents of Exchange associates and assigned military personnel. Scholarship amounts are:…

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