The Week That Was in the Exchange Post

May 2, 2025

ICYMI, here’s a look at this week’s coverage.

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#FlashbackFriday: 1988—the First Frank’s Franks Opens

May 2, 2025

The hot-dog stand, which had locations worldwide, was an Exchange-exclusive restaurant that evolved from earlier hot-dog stands.

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Exchange Expanding The Home Depot Assortment Beyond Major Appliances

May 1, 2025

Authorized Exchange shoppers in CONUS can now access The Home Depot’s branded online page at ShopMyExchange.com. The expanded assortment includes power tool sets, outdoor power equipment, grills, garden tools, ceiling fans and much more.

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Exchange Protection Plan Award Winners Announced

May 1, 2025

First-, second- and third-place winners were chosen for achieving the highest attachment rates. One store achieved a 21.64% attach rate.

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Exchange Celebrates Top Vendors With Force Multiplier Awards

May 1, 2025

Merchandising recognized vendors in Hardlines, Softlines and Consumables categories; SFD recognized three restaurants and two concessions.

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Words From the Director/CEO: Force Multipliers for Mission Success in 2025

April 30, 2025

The Exchange’s 2025 priorities are fully focused on maintaining the family, sustaining the family and investing in the family—being there with service members and their families, and making sure that they have the support required to achieve success.

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We Go Where You Go: Watch a New ‘Tip of the Spear’ Video

April 30, 2025

See how the Exchange lived up to its “We Go Where You Go” motto in 2024.

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Top Winner, Four Main Store Winners Announced in Exchange Safety Awards

April 29, 2025

The Robins/Moody Exchange was the top winner in the Exchange Safety Awards, which were announced this week. The awards are presented to the Exchange and the main stores in four categories with the highest reduction in recordable accidents compared with the previous year. This award honors the work that management and associates do in making…

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Exchange Credit Program Announces 2024 MILITARY STAR® Challenge Cup Winners

April 29, 2025

The top store for the year earned a $1,000 prize and the coveted Challenge Cup.

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Service eLITe Champion Award, UROC Award Honor Top Exchanges in Services Operations and Food

April 29, 2025

The awards went to Exchanges who excel at serving those who serve and providing tastes of home.

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LATEST NEWS

Army & Air Force Exchange Service Named a Military Friendly® Employer

January 1, 2017

For the fifth consecutive year, the Exchange has been named a Military Friendly® Employer by Victory Media, publisher of G.I. Jobs and Military Spouse magazines.

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These Associates were CAUGHT . . . Doing the Right Thing

January 1, 2017

These associates are truly carrying out the Exchange core value, “The courage to use good judgment,” by ensuring they perform their jobs safely, thus saving the Exchange hundreds of thousands of dollars in lost work time, workman’s comp expenses and other costs associated with injuries. Dion Albea, a customer service associate at Fort Stewart, Ga.,…

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Santa visits LG

Mall of America’s First Black Santa Spreads Holiday Cheer at Exchange HQ

January 1, 2017

Jefferson has been playing Santa since he was 12, but became a professional Santa in 1999. In 2012, he played Santa for troops at Camp Arifjan in Kuwait.

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Dave Nelson’s Operation Callouts for 2017

January 1, 2017

January 2017 February 2017 March 2017 April 2017 May 2017 June 2017 July 2017 August 2017 September 2017 October 2017 November 2017 December 2017        

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Customer Shoutouts: These Associates Rock!

January 1, 2017

Derrick Bogar Overseas Region/Robinson Barracks, Germany I would like to recognize Derrick Bogar, furniture store manager at Robinson Barracks, for excellent customer service and leadership. Mr. Bogar told us that the sofa we had ordered would not be available for another month, but he went out of his way to send us pictures via email…

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Honoring Our Veterans

January 1, 2017

Exchange associates  came together with their customers around the world to recognize the many sacrifices of our valued veterans and their families. During this past Veterans Day, from the Exchange in Norway to the Dallas HQ, we honored the brave men and women who have selflessly served our country and risked their lives to protect our…

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Apply for AREA Scholarships Now, Deadline is March 31

January 1, 2017

The AAFES Retired Employees Association will award 9 scholarships worth $29,000 this year to graduating high school seniors who have been accepted at accredited colleges, but they and their parents had better hurry up and apply. The deadline is March 31. Benefiting our dependents AREA’s scholarships directly benefit dependents of Exchange associates and assigned military personnel.…

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2017 Transfers, Obituaries and Retirements

January 1, 2017

January 2017 February 2017 March 2017 April 2017 May 2017 June 2017 July 2017 August 2017 September 2017 October 2017 November 2017 December 2017              

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What’s New with Benefits in 2017

January 1, 2017

By changing and adding programs to your Exchange health plan each year, we’re able to keep pace with ever-increasing costs, while providing new benefits and services for your good health and convenience. Deductibles and coinsurance amounts for medical and dental will not change in 2017. Medical and prescription copays will also remain the same. There are four changes that…

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Government Directive – Managing Electronic Mail Records (Email)

January 1, 2017

New federal regulations guide how all federal employees (including Exchange associates) retain their email.   Exchange senior executives and/or policymakers’ emails will be retained indefinitely.  The majority of Exchange associates will fall under a seven-year retention policy. Emails will be automatically deleted seven years after the emails have been sent. If business-related emails are required…

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