The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

Read More

#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

Read More

Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

Read More

Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

Read More

What Tort Claims Are—and Your Role in Preventing Them

October 8, 2025

A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.

Read More

OPERATION: Call Out—Pacific Region

October 8, 2025

Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily.  Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

Read More

OPERATION: Call Out—Europe/SWA Region

October 8, 2025

Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!

Read More

OPERATION: Call Out—Eastern Region

October 8, 2025

Eastern Region proudly recognizes Joe Evans, Traniece Davett and Anna Geraneo for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

Read More

OPERATION: Call Out—Central Region

October 8, 2025

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Karah Zinski, Gail Martin and Santos Valdez.

Read More

OPERATION: Call Out—Western Region

October 8, 2025

Western Region recognizes Teresa Thayer, Marcus Mincey and Paxton Newburg for their outstanding hard work and unwavering dedication to our customers.

Read More

LATEST NEWS

Veteran for Life:
Sabrina Allen

November 1, 2017

U.S. Army 1978-1995 Personnel Management My service to my country and my fellow human being has always been a source of pride and accomplishment. The Exchange has been an extension of that service. I am honored to participate in this project.  I have been an Exchange associate for 20 years this year. I also spent…

Read More

Veteran for Life:
Orlando Oliver

November 1, 2017

U.S. Coast Guard 1981-2011 Contract Specialist My military career was amazing for me; it transformed my life into a magical experience. My military career was amazing for me, transforming my life into a magical experience. The journey started in 1981 stationed in Alaska doing whale patrol, aboard one of our Coast Guard ships saving whales…

Read More

Veteran for Life:
Brenda Goodie

November 1, 2017

U.S. Army Reserve 1988-1995 Administrative Specialist During the years, I have employed what I learned to better serve others and to improve my self-worth. There is a mutual respect in the Army, which enhances the relationships with those in the civilian sector. When asked if I would do it again, I would respond, “Without a…

Read More

Veteran for Life:
Juliet Wright

November 1, 2017

U.S. Army 2009-2012 Army Hawaii National Guard 2012-2014 Automated Logistical Specialist I wore the uniform of heroes who went before me to fight for America’s freedom. One of the most valuable lessons I learned while in the Army is that blood, sweat and tears are also a part of the uniform. My tremendous fear of…

Read More

Veteran for Life:
Michael Cornelius

November 1, 2017

U.S. Air Force 1992-1995 Alabama Air National Guard 2011-present SATCOM Communication Since becoming a military member, I have been amazed by the support that the Exchange provides military members and their families from post to post. Additionally, I am proud to be apart of the Exchange and serve those who serve. As a member of…

Read More

Veteran for Life:
Thomas L. Marsden

November 1, 2017

U.S. Air Force 1982-1986 (Active) 1987-1989/2001-2015 (Reserve) Liquid Fuels Systems Maintenance/Information Management/Command Post As a retired Air Force Veteran that has shopped with the Exchange, I have an experience that allows me to understand our military Airman and Soldier’s needs. Now, as an Exchange associate, I can leverage that experience to help ensure our customer’s…

Read More

Veteran for Life:
Richard Pils

November 1, 2017

U.S. Army 1966-1971 (Active) 1972-1980 (Reserve) Tank/Infantry Officer I am a very proud Army Vietnam Veteran who is excited about our new Veterans online shopping benefit mission here at the Exchange. I have had the chance to welcome home their military family, a large number of the soldiers who I served with many years ago…

Read More

Veteran for Life:
Corliss Boettcher

November 1, 2017

U.S. Navy 1992- Present Logistics Specialist – Supply My mission as a military member is to provide a service to this country. To make that happen I need much of what the Exchange provides. I find it rewarding each day to represent our military customer in my daily decisions and strategies with the Exchange. In…

Read More

Veteran for Life:
Troy C. Wallace

November 1, 2017

U.S. Army 1987-1991 (enlisted) 2000-2016 (officer) Judge Advocate My career focused on helping Soldiers and their families, enabling commanders to perform their missions within the boundaries of the law and promoting good order and justice in the service. I served during the Cold War era at Fort Hood, Texas, and in Korea. After completing my enlistment,…

Read More

Veteran for Life:
Timothy Adams

November 1, 2017

U.S. Army 1988-1996 Forward Reconnaissance Specialist My experience overseas, deployed forward early in my career, allowed me exposure to the Exchange and its Mission. This first-hand experience really helped me in my career choice with the Exchange because I knew I wanted to provide the same service to others in the armed forces. I was…

Read More

NEWS BY CATEGORY