LATEST NEWS
Proudly Serving the Military Community
Joe, Nancy and Ereneo Copada Joe Copada, his wife, Nancy and father, Ereneo, exemplify the Exchange phrase “family serving family.” The Copadas have served America’s troops and their families for more than 90 years combined. For 30 years, Ereneo, worked in what was then known as the “data processing” department. Joe worked in maintenance and…
Read MoreOctober Customer Shoutouts
Suzi Pizzolato Overseas Region/Vicenza, Italy Suzi Pizzolato from Customer Service provided outstanding service. I wanted an item from the home and garden department, but it wasn’t listed in the computer as being in the warehouse. She checked the next day, confirmed it was there, put it aside and called me. When I came in to…
Read MoreThe Doctor Can Talk With You 24/7/365
Skip time-consuming visits to the urgent-care center if you really don’t need to go. With more than 1 million consultations, a national network of experienced doctors and an average callback time of 10 minutes, Teladoc provides convenient, high-quality healthcare to its members. Teladoc is a feature of DoD NAF medical plans in most U.S states…
Read MoreGet Ready for Open Enrollment
Nov. 7 through Dec. 2 is open enrollment time for medical and dental insurance, other benefits Circle Nov. 7 through Dec. 2 on your calendar as dates to remember. That’s the 2017 open enrollment period when eligible associates can sign up for Exchange benefits. Changes take effect on Jan. 1, 2017. Information on the Exchange’s…
Read MoreGreat News for Exchange Retirees
Get online access to pension information all the time here. Once you have signed in, you can: Change address, direct deposit bank information, tax withholding View 18 months of statements and tax forms from current, prior years Request stop payments and reissue outstanding checks Need help with your username or password? Call (877) 247-2769 or…
Read More2016 Obituaries, Transfers and Retirements
January 2016 February 2016 March 2016 April 2016 May 2016 June 2016 July 2016 August 2016 September 2016 October 2016 November 2016 December 2016
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Continuing the Spirit of Selfless Service
From Director/CEO Tom Shull Fifteen years ago, the world witnessed unprecedented destruction in New York City and Washington, D.C. In the ensuing months and years, Exchange associates have served with Soldiers, Airmen, Sailors and Marines, exemplifying our motto—We Go Where You Go. On that September morning, then-Washington Office Director Bob Ellis was waiting for a meeting…
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Your Story is Important to Us
I urge all associates who have worked for years at the Exchange to tell us your story of working for our great organization—the experiences, sights and fond memories—so we can have a living repository of people whose boots were on the ground and on the front lines of serving the world’s greatest customers.
Read MoreEight Great Ways to Engage Shoppers During Product Demos
Going into Exchanges with his Air Force father, Ricky Cabral loved seeing products being demonstrated. Years later, his managers at Japan’s Yokota AB now say the Exchange hardlines supervisor elevated product demonstration to an art form. During a commissary healthy life-style event, Cabral’s product demos sold nearly $1,200 in SodaStreams, Vitamixes, George Foreman grills, and…
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2015 Exchange Annual Report Released
The 2015 annual report is now available for viewing. The report acknowledges the tremendous achievements made by the Exchange team throughout 2015 and chronicles many achievements in the exchange system’s landmark 120-year history.
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