Graphic of calendar page with text: TheExchangePost.com/In Case You Missed It/The Week in Review

The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

Two Soldiers Carrying AAFES bags while leaving PX in austere brick building

#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

Exchange Milestones graphic (drawing of flag planted on mountain).

Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

Fort Gordon logistics assistant Marjorie Purcell at her desk.

Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

What Tort Claims Are—and Your Role in Preventing Them

October 8, 2025

A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.

OPERATION: Call Out—Pacific Region

October 8, 2025

Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

OPERATION: Call Out—Europe/SWA Region

October 8, 2025

Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!

OPERATION: Call Out—Eastern Region

October 8, 2025

Eastern Region proudly recognizes Joe Evans, Traniece Davett and Anna Geraneo for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

OPERATION: Call Out—Central Region

October 8, 2025

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Karah Zinski, Gail Martin and Santos Valdez.

OPERATION: Call Out—Western Region

October 8, 2025

Western Region recognizes Teresa Thayer, Marcus Mincey and Paxton Newburg for their outstanding hard work and unwavering dedication to our customers.

The Week That Was in the Exchange Post

February 21, 2025

ICYMI, here’s a look at this week’s coverage.

#FlashbackFriday: 1977—A Unique Mission on Remote Islands in the Pacific

February 21, 2025

Why the Exchange opened stores on Enewetak and Lojwa islands, remote sites in the Enewetak Atoll in the Pacific Ocean, in the late ’70s.

Making Sure Troops Have Comforts of Home—No Matter How Far From Home They Are

February 20, 2025

Brooks, who is approaching 21 years in the Army and has been with the Exchange about six months, knew from a young age that he wanted to serve in the military.

Exchange Delivers More Than 217,800 Boxes of Girl Scout Cookies Overseas in Taste-of-Home Mission

February 19, 2025

For more than 20 years, the Exchange has delivered thousands of boxes of cookies overseas to help the Girl Scouts of the USA’s overseas branch, USA Girl Scouts Overseas (USAGSO), make a difference by improving morale with a taste of home.

Sweet Hearts: Gruenstadt, Korea Bakeries Provide a Taste of Krispy Kreme Valentine’s Day Doughnuts

February 18, 2025

Like so many holidays at the Exchange, Valentine’s Day starts months before the actual day. For the Exchange’s bakeries in Gruenstadt, Germany, and USAG Humphreys in South Korea, a Valentine’s Day Krispy Kreme promotion started in August.

The Week That Was in the Exchange Post

February 14, 2025

ICYMI, here’s a look at this week’s coverage.

#FlashbackFriday: The Exchange Has Had a Lot of Heart on Valentine’s Day

February 14, 2025

Valentine’s Day falls on a Friday this year, so Flashback Friday is taking a heartfelt look at some of the ways the Exchange has celebrated the day in the past.

The SAP: A Key Tool in Evaluating Exchange Readiness and Efficiency

February 13, 2025

The Self-Assessment Program (SAP) evaluates each directorate’s preparedness, identifies inefficiencies and facilitates corrective actions. elf-Assessment Program Managers (SAPMs) play a key role in this.

The Exchange Hosts Super Bowl LIX Championship Tailgate Party in Germany

February 11, 2025

More than 700 people attended the event, which featured music, games, giveaways and the game live-streamed in high definition on a 20-foot LCD screen.

Sarah Faustin Charles head shot with 129 Years of Family Serving Family text.

129 Years of Family Serving Family: Sarah Faustin Charles, Hanscom Air Force Base

February 10, 2025

The Human Resources recruiting manager, a military spouse, celebrated her fifth anniversary with the Exchange in December.

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BENEFITS

SENIOR LEADERSHIP

DIRECTORATE / REGION

FAMILY SERVING FAMILY

OBITUARIES, TRANSFERS, RETIREMENTS

PHOTOS FROM THE FIELD

FAMILY SERVING FAMILY

OBITUARIES, TRANSFERS, RETIREMENTS

PHOTOS FROM THE FIELD

The Week That Was in the Exchange Post

#FlashbackFriday: 1992—The Beginning of the Balkans Mission

Service Award Winners for September

Fort Gordon Associate Celebrates 50 Years—And Then Some

What Tort Claims Are—and Your Role in Preventing Them

OPERATION: Call Out—Pacific Region

OPERATION: Call Out—Europe/SWA Region

OPERATION: Call Out—Eastern Region

OPERATION: Call Out—Central Region

OPERATION: Call Out—Western Region

LATEST NEWS

The Week That Was in the Exchange Post

#FlashbackFriday: 1977—A Unique Mission on Remote Islands in the Pacific

Making Sure Troops Have Comforts of Home—No Matter How Far From Home They Are

Exchange Delivers More Than 217,800 Boxes of Girl Scout Cookies Overseas in Taste-of-Home Mission

Sweet Hearts: Gruenstadt, Korea Bakeries Provide a Taste of Krispy Kreme Valentine’s Day Doughnuts

The Week That Was in the Exchange Post

#FlashbackFriday: The Exchange Has Had a Lot of Heart on Valentine’s Day

The SAP: A Key Tool in Evaluating Exchange Readiness and Efficiency

The Exchange Hosts Super Bowl LIX Championship Tailgate Party in Germany

129 Years of Family Serving Family: Sarah Faustin Charles, Hanscom Air Force Base

NEWS BY CATEGORY

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