The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

Read More

#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

Read More

Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

Read More

Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

Read More

What Tort Claims Are—and Your Role in Preventing Them

October 8, 2025

A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.

Read More

OPERATION: Call Out—Pacific Region

October 8, 2025

Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily.  Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

Read More

OPERATION: Call Out—Europe/SWA Region

October 8, 2025

Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!

Read More

OPERATION: Call Out—Eastern Region

October 8, 2025

Eastern Region proudly recognizes Joe Evans, Traniece Davett and Anna Geraneo for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

Read More

OPERATION: Call Out—Central Region

October 8, 2025

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Karah Zinski, Gail Martin and Santos Valdez.

Read More

OPERATION: Call Out—Western Region

October 8, 2025

Western Region recognizes Teresa Thayer, Marcus Mincey and Paxton Newburg for their outstanding hard work and unwavering dedication to our customers.

Read More

LATEST NEWS

Customer Shout-Outs: These Associates Rock!

February 1, 2017

Learn great tips from these customer service pros and read what they did to create memorable shopping experiences.

Read More
Michael Smietana, vice president real estate directorate presented Mike Immler, deputy director, with the Oncor rebate check along with (L to R) Gus Ellitott, vice president project management division; Keith Parker, HQ facility manager; David Combs, contract team leader; Matthew Cadwallader, RE project manager; Michael Zavis, energy project manager and Tina Martinez, admin business specialist.

Lighting Project Generates Big Savings at HQ

February 1, 2017

Real Estate project team members took on an illuminating project when they replaced original exterior lights, poles and fixtures at the HQ that were more than 50 years old.

Read More

Benefits: Know More, Choose Wisely, Save Money

February 1, 2017

Here are some key things to remember about your Exchange health plan.

Read More

Here’s a Painless Way to Earn Up to $600

February 1, 2017

Earn up to $250 for you and $600 for your family by doing this simple thing.

Read More
Couple on a swing

Retirees: Pension Info is at Your Fingertips

February 1, 2017

Exchange retirees, you have online access to pension information

Read More

6 Big Ways to Reduce Your Risk of Heart Disease

February 1, 2017

Why not make 2017 the year you challenge yourself to reduce your risk of heart disease?

Read More
Pills

Got Questions About Filling Your Prescriptions?

February 1, 2017

Find all your answers about the new Maintenance Choice Drug program and Exclusions Drug List on the DoD’s health insurance website at nafhealthplans.com. Learn how you can order a 90-day supply of  your maintenance medications through the mail or at a CVS pharmacy near you.

Read More
KMCC - Purses

Exchange Turnaround Story Set Course for Success

January 1, 2017

No one can do what we do. We’re a lifeline for troops serving in far-flung places. We go where other retailers can’t or won’t—including dangerous warzones and remote locations. Today’s Exchange is better prepared to deliver service and support to our military heroes and their families, wherever they serve. 


Read More

Troops Received a Taste of Home with Holiday Turkeys Thanks to Exchange, DLA

January 1, 2017

The Exchange and the Defense Logistics Agency (DLA) brought a taste of home to American troops serving in the Middle East during the holidays, deploying frozen turkeys from the U.S. to the Baghdad Diplomatic Support Center (BDSC) and Baghdad Embassy Complex (BEC) Exchanges.

Read More

Exchange Unveils Pentagon’s More Convenient Military Clothing Store

January 1, 2017

With the snip of a ribbon, the Exchange welcomed its Military Clothing Store to a new, more convenient home in the Pentagon’s second-floor retail concourse to better serve Soldiers, Airmen, Marines and Sailors.

Read More

NEWS BY CATEGORY