Telling the Exchange Story—In Pictures, in Words, in Person

October 14, 2025

SSgt. Gomez writes articles, press releases and communication plans for the Air Force and the Exchange His favorite part of the job is photography—which he didn’t get into until 2017.

Graphic of calendar page with text: TheExchangePost.com/In Case You Missed It/The Week in Review

The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

Two Soldiers Carrying AAFES bags while leaving PX in austere brick building

#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

Exchange Milestones graphic (drawing of flag planted on mountain).

Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

Fort Gordon logistics assistant Marjorie Purcell at her desk.

Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

What Tort Claims Are—and Your Role in Preventing Them

October 8, 2025

A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.

OPERATION: Call Out—Pacific Region

October 8, 2025

Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

OPERATION: Call Out—Europe/SWA Region

October 8, 2025

Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!

OPERATION: Call Out—Eastern Region

October 8, 2025

Eastern Region proudly recognizes Joe Evans, Traniece Davett and Anna Geraneo for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

OPERATION: Call Out—Central Region

October 8, 2025

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Karah Zinski, Gail Martin and Santos Valdez.

Sarah Faustin Charles head shot with 129 Years of Family Serving Family text.

129 Years of Family Serving Family: Sarah Faustin Charles, Hanscom Air Force Base

February 10, 2025

The Human Resources recruiting manager, a military spouse, celebrated her fifth anniversary with the Exchange in December.

ICYMI: The Week That Was in the Exchange Post

February 7, 2025

ICYMI, here’s the week in Exchange Post coverage.

#FlashbackFriday: 2003—a Big Grand Opening in Qatar

February 7, 2025

More than 300 people stood in line for the grand opening, with Exchange Commander Maj. Gen. Kathryn Frost helping cut the ribbon

Four people cutting a cake at the Zama Express Hunt Brothers Pizza grand opening.

Cheese the Day! Camp Zama Cuts Ribbon (and Cake) on Hunt Brothers Pizza

February 6, 2025

It’s the second Hunt Brothers Pizza at Camp Zama and the fourth on mainland Japan.

Head shot of Lorraine Brown with "129 Years of Family Serving Family" text.

129 Years of Family Serving Family: Lorraine S. Brown, Holloman Air Force Base

February 4, 2025

The Express store manager, a military spouse and 21-year associate, enjoys the small-town feel of working at a smaller installation.

Exchange Newlyweds Hear Call of Military Service after Wedding Bells

February 3, 2025

JBSA-Lackland Exchange Service Business technician Kristen Ruiz and JBSA-Randolph Express laborer Jemse Cruz are planning to reach another milestone together as a couple – joining the Nation’s military, as newlyweds.

The Week That Was in the Exchange Post

January 31, 2025

ICYMI, here’s a look at this week’s coverage.

#FlashbackFriday: Read About an Associate Who Started in 1919—and Retired in 1964

January 31, 2025

Raymond D. Conner was a World War I Veteran who started working for the Exchange after answering a newspaper ad. When he retired, he was the Exchange’s longest-serving associate.

JB Anacostia-Bolling Exchange Provides Support for Coast Guard, Air Force Recovery Workers at Potomac Crash Site

January 30, 2025

Within hours of receiving a request for support, the JBAB team arranged for food trucks, bottled water and more to support Coast Guard and Air Force personnel working on recovery efforts after the crash of an American Airlines passenger jet and an Army Black Hawk helicopter.

Retiring Exchange President Jason Rosenberg Looks Back on 35 Years of Serving Those Who Serve

January 30, 2025

From a $1.75 an hour summer-hire custodial job, Rosenberg rose to Exchange president. He retires at the end of this month.

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SENIOR LEADERSHIP

DIRECTORATE / REGION

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SENIOR LEADERSHIP

DIRECTORATE / REGION

FAMILY SERVING FAMILY

OBITUARIES, TRANSFERS, RETIREMENTS

PHOTOS FROM THE FIELD

FAMILY SERVING FAMILY

OBITUARIES, TRANSFERS, RETIREMENTS

PHOTOS FROM THE FIELD

Telling the Exchange Story—In Pictures, in Words, in Person

The Week That Was in the Exchange Post

#FlashbackFriday: 1992—The Beginning of the Balkans Mission

Service Award Winners for September

Fort Gordon Associate Celebrates 50 Years—And Then Some

What Tort Claims Are—and Your Role in Preventing Them

OPERATION: Call Out—Pacific Region

OPERATION: Call Out—Europe/SWA Region

OPERATION: Call Out—Eastern Region

OPERATION: Call Out—Central Region

LATEST NEWS

129 Years of Family Serving Family: Sarah Faustin Charles, Hanscom Air Force Base

ICYMI: The Week That Was in the Exchange Post

#FlashbackFriday: 2003—a Big Grand Opening in Qatar

Cheese the Day! Camp Zama Cuts Ribbon (and Cake) on Hunt Brothers Pizza

129 Years of Family Serving Family: Lorraine S. Brown, Holloman Air Force Base

Exchange Newlyweds Hear Call of Military Service after Wedding Bells

The Week That Was in the Exchange Post

#FlashbackFriday: Read About an Associate Who Started in 1919—and Retired in 1964

JB Anacostia-Bolling Exchange Provides Support for Coast Guard, Air Force Recovery Workers at Potomac Crash Site

Retiring Exchange President Jason Rosenberg Looks Back on 35 Years of Serving Those Who Serve

NEWS BY CATEGORY

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