Graphic of calendar page with text: TheExchangePost.com/In Case You Missed It/The Week in Review

The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

Two Soldiers Carrying AAFES bags while leaving PX in austere brick building

#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

Exchange Milestones graphic (drawing of flag planted on mountain).

Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

Fort Gordon logistics assistant Marjorie Purcell at her desk.

Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

What Tort Claims Are—and Your Role in Preventing Them

October 8, 2025

A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.

OPERATION: Call Out—Pacific Region

October 8, 2025

Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

OPERATION: Call Out—Europe/SWA Region

October 8, 2025

Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!

OPERATION: Call Out—Eastern Region

October 8, 2025

Eastern Region proudly recognizes Joe Evans, Traniece Davett and Anna Geraneo for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

OPERATION: Call Out—Central Region

October 8, 2025

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Karah Zinski, Gail Martin and Santos Valdez.

OPERATION: Call Out—Western Region

October 8, 2025

Western Region recognizes Teresa Thayer, Marcus Mincey and Paxton Newburg for their outstanding hard work and unwavering dedication to our customers.

130 Years of Family Serving Family: Jan Avila, Fort Buchanan

September 22, 2025

The technician/assembler’s father, grandfather and brother served in the Army. He says that serving customers is like serving them.

The Week That Was in the Exchange Post

September 19, 2025

ICYMI, here’s a look at this week’s coverage.

#FlashbackFriday: The Exchange’s Kings and Queens of the Road

September 19, 2025

The Hall of Famers, All-Star Drivers and more in Exchange truck-driving history.

Now on Flickr: More Than a Hundred National Truck Driver Appreciation Week photos!

September 19, 2025

It’s not too late for your store or facility’s photos to be included in the album.

Send Us Your Air Force Birthday Photos!

September 18, 2025

Send us photos and we’ll include them in a special Flickr album.

130 Years of Family Serving Family: Manuel Santiago, Waco DC (with video)

September 18, 2025

“When I was deployed, we always looked forward to going to the Exchange,” the motor vehicle operator says. “It wasn’t just to stock up on goods, it was a piece of home. Now that I’m a driver for the Exchange, I’m bringing home to my battle buddies. Because every military member is family.”

NEWS BY CATEGORY

SENIOR LEADERSHIP

DIRECTORATE / REGION

BENEFITS

SENIOR LEADERSHIP

DIRECTORATE / REGION

FAMILY SERVING FAMILY

OBITUARIES, TRANSFERS, RETIREMENTS

PHOTOS FROM THE FIELD

FAMILY SERVING FAMILY

OBITUARIES, TRANSFERS, RETIREMENTS

PHOTOS FROM THE FIELD

The Week That Was in the Exchange Post

#FlashbackFriday: 1992—The Beginning of the Balkans Mission

Service Award Winners for September

Fort Gordon Associate Celebrates 50 Years—And Then Some

What Tort Claims Are—and Your Role in Preventing Them

OPERATION: Call Out—Pacific Region

OPERATION: Call Out—Europe/SWA Region

OPERATION: Call Out—Eastern Region

OPERATION: Call Out—Central Region

OPERATION: Call Out—Western Region

LATEST NEWS

130 Years of Family Serving Family: Jan Avila, Fort Buchanan

The Week That Was in the Exchange Post

#FlashbackFriday: The Exchange’s Kings and Queens of the Road

Now on Flickr: More Than a Hundred National Truck Driver Appreciation Week photos!

Send Us Your Air Force Birthday Photos!

130 Years of Family Serving Family: Manuel Santiago, Waco DC (with video)

Words From the Director/CEO: Low APR is Just One MILITARY STAR Benefit

130 Years of Family Serving Family: Anthony Mancha Jr., Waco Distribution Center

Show us Your National Truck Driver Week Appreciation Week Pictures (and Watch a Cool Video)!

Halfway Home: MILITARY STAR Challenge Cup Standings for First Half of 2025

NEWS BY CATEGORY

Follow Us

Get In Touch