The Week That Was in the Exchange Post
ICYMI, here’s a look at this week’s coverage.
Read More#FlashbackFriday: 1988—the First Frank’s Franks Opens
The hot-dog stand, which had locations worldwide, was an Exchange-exclusive restaurant that evolved from earlier hot-dog stands.
Read MoreExchange Expanding The Home Depot Assortment Beyond Major Appliances
Authorized Exchange shoppers in CONUS can now access The Home Depot’s branded online page at ShopMyExchange.com. The expanded assortment includes power tool sets, outdoor power equipment, grills, garden tools, ceiling fans and much more.
Read MoreExchange Protection Plan Award Winners Announced
First-, second- and third-place winners were chosen for achieving the highest attachment rates. One store achieved a 21.64% attach rate.
Read MoreExchange Celebrates Top Vendors With Force Multiplier Awards
Merchandising recognized vendors in Hardlines, Softlines and Consumables categories; SFD recognized three restaurants and two concessions.
Read MoreWords From the Director/CEO: Force Multipliers for Mission Success in 2025
The Exchange’s 2025 priorities are fully focused on maintaining the family, sustaining the family and investing in the family—being there with service members and their families, and making sure that they have the support required to achieve success.
Read MoreWe Go Where You Go: Watch a New ‘Tip of the Spear’ Video
See how the Exchange lived up to its “We Go Where You Go” motto in 2024.
Read MoreTop Winner, Four Main Store Winners Announced in Exchange Safety Awards
The Robins/Moody Exchange was the top winner in the Exchange Safety Awards, which were announced this week. The awards are presented to the Exchange and the main stores in four categories with the highest reduction in recordable accidents compared with the previous year. This award honors the work that management and associates do in making…
Read MoreExchange Credit Program Announces 2024 MILITARY STAR® Challenge Cup Winners
The top store for the year earned a $1,000 prize and the coveted Challenge Cup.
Read MoreService eLITe Champion Award, UROC Award Honor Top Exchanges in Services Operations and Food
The awards went to Exchanges who excel at serving those who serve and providing tastes of home.
Read MoreLATEST NEWS
ICYMI: The Week That Was in the Exchange Post
ICYMI, here’s a look at this week’s coverage.
Read More#FlashbackFriday: 1979—Sheppard BX Gives and Receives Support After Monster Tornado
The Sheppard Exchange found ways to serve customers in need–even during power outages–while the Exchange organized support for Sheppard associates affected by the tornado.
Read MoreMILITARY STAR® Sweepstakes Awards Nearly $40,000 to Military Shoppers
Through November and December each year, all shoppers worldwide who used their MILITARY STAR card were automatically entered in the sweepstakes—with more than 4.7 million entries in 2024.
Read MoreThe U.S. Has a New Embassy Building in Honduras—and the Exchange is There
The new store is in a better location and nearly twice as large as a store in a previous embassy building.
Read MoreExchange Associates Registered Nearly 50,000 Shoppers as New MILITARY STAR Cardmembers in 2024
During fiscal year 2024, more than 4,700 associates registered shoppers for a MILITARY STAR account.
Read MoreOPERATION: Call Out—Pacific Region
Hiroki Hiraoka, Antonio Jomer and Lynne Yugmag represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!
Read MoreOPERATION: Call Out—Europe Region
Mark Akins, Marcus Vail and Mackenzie Rodriguez provide outstanding hard work and dedication to our service members. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe team!
Read MoreOPERATION: Call Out—Eastern Region
Eastern Region recognizes Breyanka Hunter, Regina Green and Frida Sullivan for their unwavering support of the Exchange mission. They are top performers in their field and will always solve for yes regardless of the situation.
Read MoreOPERATION: Call Out—Central Region
These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure that the Exchange is providing service and a taste of home no matter where they serve. Thank you, Brittney Atkins, Heather Brown and Elizabeth Tanguma.
Read MoreOPERATION: Call Out—Western Region
Western Region recognizes Jacinto Aguilar, Julia Jones and Markee Solomon for their outstanding hard work and unwavering dedication to our customers.
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