That Awkward Moment When Your Data Leaks…What’s Next?
First, don’t panic. Then, take these steps.
Read MoreReminder: Share How Military Service Shaped Your Exchange Journey
Associates who have served in the military are invited participate in an upcoming video series to showcase how their service prepared them for the work they do today.
Read MoreExchange Launches Virtual Wall of Honor to Celebrate Military-Connected Associates
To honor military-connected associates, the Exchange is creating a virtual Wall of Honor.
Read MoreTelling the Exchange Story—In Pictures, in Words, in Person
SSgt. Gomez writes articles, press releases and communication plans for the Air Force and the Exchange His favorite part of the job is photography—which he didn’t get into until 2017.
Read MoreThe Week That Was in the Exchange Post
This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…
Read More#FlashbackFriday: 1992—The Beginning of the Balkans Mission
In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…
Read MoreService Award Winners for September
The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)
Read MoreFort Gordon Associate Celebrates 50 Years—And Then Some
Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.
Read MoreWhat Tort Claims Are—and Your Role in Preventing Them
A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.
Read MoreOPERATION: Call Out—Pacific Region
Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!
Read MoreLATEST NEWS
Last Call: Deadline is Oct. 9 for Exchange’s 130th Anniversary Logo Contest
The Exchange is inviting associates to create a logo commemorating a historic milestone. The winning logo will be used in marketing, print and digital media and other communication channels throughout 2025.
Read MoreCollaborative Effort Makes Longtime MILITARY STAR Goal a Reality
Behind the scenes of the Exchange’s collaboration with Discover Global Networks to expand MILITARY STAR card acceptance–a project that involved the Exchange Credit Program working with multiple directorates.
Read MoreExchange Contact Center Teams Ready to Celebrate Customer Service Week With Activities and Games
The Exchange’s Contact Center teams play a vital role in providing customer service for MILITARY STAR cardmembers and online shoppers, but during Customer Service Week, they’ll be playing games and participating in team building activities, including a day at the Texas State Fair. “It’s like one big party before peak season,” e-Commerce Customer Experience Manager…
Read MoreIT to Provide Advice on Keeping Data Safe During Cybersecurity Awareness Month
During the month, the Exchange’s IT directorate will send weekly emails detailing a particular cybersecurity-related topic. Beginning with this overview, the Exchange Post will publish cybersecurity-related stories throughout the month.
Read More#WhereHeroesWork Video: Brian Smith, KMC Exchange
“I see the impact to the Soldiers when we’re downrange,” says Smith, who is not only an Army Veteran but has deployed several times with the Exchange. “Overseas, you have Soldiers and family members who are far away from home and don’t have access to the necessities that they’re familiar with in life. So the Exchange offers them that.”
Read MoreStrengthening Ties: Exchange, DeCA Senior Leaders Tour Gruenstadt Bakery
The Exchange recently hosted Defense Commissary Agency (DeCA) Senior Enlisted Advisor Master Gunnery Sgt. Anthony D. Polk during a tour of its Gruenstadt bakery. Sgt. Maj. Ashley N. Ikegwuonu, the Exchange’s Europe/Africa/Southwest Asia senior enlisted advisor, accompanied Polk. This was the first visit to the Gruenstadt plant for both senior leaders.
Read MoreMobile Field Exchange Opens at Fort Eisenhower After Hurricane Helene
The MFE, a retail store in a 53-foot trailer with snacks, drinks, toiletries and more, opened its doors at Fort Eisenhower within 48 hours after the Exchange received a request for support.
Read MoreNational Depression and Mental Health Screening Month
October is National Depression and Mental Health Screening Month, and it’s an important time to raise awareness about Seasonal Affective Disorder (SAD) and its impact.
Read More129 Years of Family Serving Family: Jennifer Price, HQ
The 27-year associate is an enterprise architecture manager Information Technology–where both her parents worked. “We’re an all-IT family,” she says.
Read MoreExchanges Escape Major Damage, But Still Dealing With Hurricane Helene Aftermath
Damage to Exchange facilities was limited to downed signs and missing ceiling tiles, but power outages and installation closures were still creating challenges for stores in Georgia and Florida.
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