That Awkward Moment When Your Data Leaks…What’s Next?
First, don’t panic. Then, take these steps.
Read MoreReminder: Share How Military Service Shaped Your Exchange Journey
Associates who have served in the military are invited participate in an upcoming video series to showcase how their service prepared them for the work they do today.
Read MoreExchange Launches Virtual Wall of Honor to Celebrate Military-Connected Associates
To honor military-connected associates, the Exchange is creating a virtual Wall of Honor.
Read MoreTelling the Exchange Story—In Pictures, in Words, in Person
SSgt. Gomez writes articles, press releases and communication plans for the Air Force and the Exchange His favorite part of the job is photography—which he didn’t get into until 2017.
Read MoreThe Week That Was in the Exchange Post
This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…
Read More#FlashbackFriday: 1992—The Beginning of the Balkans Mission
In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…
Read MoreService Award Winners for September
The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)
Read MoreFort Gordon Associate Celebrates 50 Years—And Then Some
Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.
Read MoreWhat Tort Claims Are—and Your Role in Preventing Them
A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.
Read MoreOPERATION: Call Out—Pacific Region
Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!
Read MoreLATEST NEWS
OPERATION: Call Out—Pacific Region
Dinah Rilloraza, Alerna Fukagawa and Lee Jung-gil represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families within our communities. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!
Read MoreOPERATION: Call Out—Europe Region
Valeria McNeill, Monica Vigo and Liam P. Sweney provide outstanding hard work and dedication to our service members. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe team!
Read MoreOPERATION: Call Out—Eastern Region
Eastern Region proudly recognizes Kenneth Hamilton/Dagmar Ackers, Mario Caceres Fernandez and Alexander Theodous for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!
Read MoreOPERATION: Call Out—Central Region
These Central Region associates understand the meaning of “Family Serving Family” and “Serving the Best Customers in the World.” They go above and beyond to ensure that the Exchange is providing service and a taste of home no matter where they serve. Thank you, Tamara Prescott Taylor, Jennifer Jaula and Doaa Hassan.
Read MoreOPERATION: Call Out—Western Region
Western Region recognizes Mary Joy Dela Cruz, Michelle Carter and Amanda Chavez for their outstanding hard work and unwavering dedication to our customers.
Read MoreExchange Honors its Drivers for National Truck Driver Appreciation Week
In celebration of National Truck Driver Appreciation Week, the Exchange is saluting its drivers who help fulfill the 129-year-old retailer’s “We Go Where You Go” mission.
Read MoreDisplay Your Creative Side in Exchange’s 130th Anniversary Logo Contest
The Exchange is inviting associates to create a logo commemorating a historic milestone. The winning logo will be used in marketing, print and digital media and other communication channels throughout 2025.
Read MoreDirector/CEO Update: Winning Strategies Strengthening Hard-Earned Exchange Benefit
Your amazing work to advance our strategic priorities is creating incredible momentum as we head into the final stretch of 2024. Team Exchange’s commitment to outstanding execution is fueling impressive results.
Read MoreThe Week That Was in the Exchange Post
This week in the Exchange Post, the Employee Self Service site and the Schofield Barracks PX get new looks; special emphasis program the Office of the General Counsel tells you why you should be concerned about waste and what to do about it; and a Deputy Assistant Secretary of the Army tours the Dan Daniel…
Read MoreFlashback Friday: 1983—The Exchange Comes to Honduras
On Sept. 13, 1983—41 years ago this weekend—a tactical field Exchange (TFE) opened in Comayagua, Honduras. Two more rapidly followed in the Central American country, one opening Sept. 17 in San Lorenzo and the other on Sept. 24 in Puerto Castilla. In July of that year, the U.S. Military Command in Panama contacted then-general manager…
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