That Awkward Moment When Your Data Leaks…What’s Next?

October 15, 2025

First, don’t panic. Then, take these steps.

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Reminder: Share How Military Service Shaped Your Exchange Journey

October 15, 2025

Associates who have served in the military are invited participate in an upcoming video series to showcase how their service prepared them for the work they do today.

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Exchange Launches Virtual Wall of Honor to Celebrate Military-Connected Associates

October 14, 2025

To honor military-connected associates, the Exchange is creating a virtual Wall of Honor.

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Telling the Exchange Story—In Pictures, in Words, in Person

October 14, 2025

SSgt. Gomez writes articles, press releases and communication plans for the Air Force and the Exchange His favorite part of the job is photography—which he didn’t get into until 2017.

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The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

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#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

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Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

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Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

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What Tort Claims Are—and Your Role in Preventing Them

October 8, 2025

A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.

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OPERATION: Call Out—Pacific Region

October 8, 2025

Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily.  Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

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LATEST NEWS

Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Pacific Region

September 17, 2024

Dinah Rilloraza, Alerna Fukagawa and Lee Jung-gil represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families within our communities. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Europe Region

September 17, 2024

Valeria McNeill, Monica Vigo and Liam P. Sweney provide outstanding hard work and dedication to our service members. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe team!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Eastern Region

September 17, 2024

Eastern Region proudly recognizes Kenneth Hamilton/Dagmar Ackers, Mario Caceres Fernandez and Alexander Theodous for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

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OPERATION: Call Out—Central Region

September 17, 2024

These Central Region associates understand the meaning of “Family Serving Family” and “Serving the Best Customers in the World.” They go above and beyond to ensure that the Exchange is providing service and a taste of home no matter where they serve. Thank you, Tamara Prescott Taylor, Jennifer Jaula and Doaa Hassan.

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OPERATION: Call Out—Western Region

September 17, 2024

Western Region recognizes Mary Joy Dela Cruz, Michelle Carter and Amanda Chavez for their outstanding hard work and unwavering dedication to our customers.

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Exchange Honors its Drivers for National Truck Driver Appreciation Week

September 16, 2024

In celebration of National Truck Driver Appreciation Week, the Exchange is saluting its drivers who help fulfill the 129-year-old retailer’s “We Go Where You Go” mission.

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Display Your Creative Side in Exchange’s 130th Anniversary Logo Contest

September 16, 2024

The Exchange is inviting associates to create a logo commemorating a historic milestone. The winning logo will be used in marketing, print and digital media and other communication channels throughout 2025.

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Director/CEO Update: Winning Strategies Strengthening Hard-Earned Exchange Benefit

September 16, 2024

Your amazing work to advance our strategic priorities is creating incredible momentum as we head into the final stretch of 2024. Team Exchange’s commitment to outstanding execution is fueling impressive results.

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The Week That Was in the Exchange Post

September 13, 2024

This week in the Exchange Post, the Employee Self Service site and the Schofield Barracks PX get new looks; special emphasis program the Office of the General Counsel tells you why you should be concerned about waste and what to do about it; and a Deputy Assistant Secretary of the Army tours the Dan Daniel…

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Flashback Friday: 1983—The Exchange Comes to Honduras

September 13, 2024

On Sept. 13, 1983—41 years ago this weekend—a tactical field Exchange (TFE) opened in Comayagua, Honduras. Two more rapidly followed in the Central American country, one opening Sept. 17 in San Lorenzo and the other on Sept. 24 in Puerto Castilla. In July of that year, the U.S. Military Command in Panama contacted then-general manager…

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