That Awkward Moment When Your Data Leaks…What’s Next?

October 15, 2025

First, don’t panic. Then, take these steps.

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Reminder: Share How Military Service Shaped Your Exchange Journey

October 15, 2025

Associates who have served in the military are invited participate in an upcoming video series to showcase how their service prepared them for the work they do today.

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Exchange Launches Virtual Wall of Honor to Celebrate Military-Connected Associates

October 14, 2025

To honor military-connected associates, the Exchange is creating a virtual Wall of Honor.

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Telling the Exchange Story—In Pictures, in Words, in Person

October 14, 2025

SSgt. Gomez writes articles, press releases and communication plans for the Air Force and the Exchange His favorite part of the job is photography—which he didn’t get into until 2017.

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The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

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#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

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Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

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Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

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What Tort Claims Are—and Your Role in Preventing Them

October 8, 2025

A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.

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OPERATION: Call Out—Pacific Region

October 8, 2025

Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily.  Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

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LATEST NEWS

Exchange leaders, JB Andrews leaders and celebrity chef Robert Irvine cut the ribbon on Fresh Kitchen at the JB Andrews Exchange.

Celebrity Chef Robert Irvine Unveils His Fresh Kitchen at Joint Base Andrews Exchange

August 15, 2024

Service members and the JB Andrews community enjoyed a meet-and-greet with Irvine plus samplings of Fresh Kitchen meals, including sandwiches, wraps, grain bowls and personal pizzas.

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Joint Base Lewis-McChord installation and Exchange leaders cut the ribbon on the renovated Pendleton Express convenience store.

Joint Base Lewis-McChord Unveils $3.2 Million Upgrade to Pendleton Express

August 15, 2024

The upgrade includes JBLM’s first Hot Stuff Kitchen restaurant and second Hunt Brothers Pizza, along with an expanded Snack Avenue and new walk-in cooler/freezer section.

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Head shot of Ruth Pettay.

Where Heroes Work Video: Ruth Pettay, Fort Campbell Express Manager and Military Spouse

August 14, 2024

The Express store manager and military spouse devotes her time to building relationships with her team and the military community.

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Fort Buchanan Fourth Grader Takes 1st in ‘You Made the Grade’

August 14, 2024

Bayamon Military Academy student Ana Avila put in the work, so she reaped the biggest reward of the Exchange’s You Made the Grade program.

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Head shot of Thomas Marsden with American flag background and "129 Years of Family Serving Family" text.

129 Years of Family Serving Family: Thomas Marsden, HQ

August 14, 2024

The IT associate, who has been with the Exchange 25 years, retires Aug. 30.

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Scheduling Your Career Interview is a Click Away!

August 13, 2024

The new career interview icon located on the HR Talent portal page makes scheduling career interviews a piece of cake.

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Exchange Welcomes New Commander for Europe, Southwest Asia, Africa

August 13, 2024

As the region’s commander, Lacroix is responsible for about 4,300 associates in more than 25 countries across three continents and 1,400 facilities, which support half a million customers.

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Pacific Region

August 12, 2024

Ik-hyun Yu, Charlie Laguitan and Sayoko Matsugawa represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families within our communities. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Europe/SWA Region

August 12, 2024

Kym Acott, Amerudin “Amer” Bedsock and Joseph Malewicki provide outstanding hard work and dedication to our service members. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe team!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Eastern Region

August 12, 2024

Eastern Region proudly recognizes Loren Foster, Eric Schaechter and Mehmet Irmak for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

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