Exchange Opens First Food Truck in Poland, Bringing a Taste of Home

October 16, 2025

In a significant step toward enhancing Quality of Life at remote locations, the Army & Air Force Exchange Service celebrated the grand opening of its first food truck in Poland.

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IG Does Not Share Your Info Without Your Permission

October 16, 2025

At the Exchange IG office, every complaint is taken seriously and overseen with professionalism and care.

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That Awkward Moment When Your Data Leaks…What’s Next?

October 15, 2025

First, don’t panic. Then, take these steps.

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Reminder: Share How Military Service Shaped Your Exchange Journey

October 15, 2025

Associates who have served in the military are invited participate in an upcoming video series to showcase how their service prepared them for the work they do today.

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Exchange Launches Virtual Wall of Honor to Celebrate Military-Connected Associates

October 14, 2025

To honor military-connected associates, the Exchange is creating a virtual Wall of Honor.

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Telling the Exchange Story—In Pictures, in Words, in Person

October 14, 2025

SSgt. Gomez writes articles, press releases and communication plans for the Air Force and the Exchange His favorite part of the job is photography—which he didn’t get into until 2017.

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The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

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#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

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Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

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Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

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LATEST NEWS

Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Europe/SWA Region

August 12, 2024

Kym Acott, Amerudin “Amer” Bedsock and Joseph Malewicki provide outstanding hard work and dedication to our service members. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe team!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Eastern Region

August 12, 2024

Eastern Region proudly recognizes Loren Foster, Eric Schaechter and Mehmet Irmak for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Central Region

August 12, 2024

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure that the Exchange is providing service and a taste of home no matter where they serve. Thank you, Ronald Mates, Courtney Betts and Virginia Hood.

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Western Region

August 12, 2024

Western Region recognizes Daryl Robertson, Elvira Teninty and Jonee Jones for their outstanding hardwork and unwavering dedication to our customers. 

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COO/EVP Discusses Her Career and What’s Next for the Exchange

August 12, 2024

“I want to leave a legacy of trust, compassion and inclusion,” said Randolph, who was named COO in March. “I want to use this platform to foster a positive work environment that promotes engagement, partnership and collaboration.”

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ICYMI: The Week That Was in the Exchange Post

August 9, 2024

A farewell, a Marvel movie, a tropical storm and more: In case you missed it, here’s a look at this week’s coverage.

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A female Seaman looks at damage to Trader Andy's Hut after an 8.1-magnitude earthquake struck Guam in 1993.

#FlashbackFriday: 1993—Guam BX Boosts Morale After 8.1-Magnitude Quake

August 9, 2024

It was the strongest quake to hit the island in 84 years, and the strongest to be recorded anywhere in the world in four years

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Wright-Patterson Air Force Base, Exchange and American Tattoo Society leaders cut the ribbon on the new American Tattoo Society shop.

Wright-Patterson Exchange Welcomes First American Tattoo Society in Central Region

August 8, 2024

The shop, the 12th in the Exchange system, provides tattoos to Airmen in a safe and professional environment.

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Head shot of Penny Palmer.

#WhereHeroesWork Video: Penny Palmer, Retail Business Manager, JBLM

August 7, 2024

As a military spouse, Palmer knew she could maintain her Exchange career when her husband PSC’d.

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‘This has hands-down been the greatest experience.’

August 7, 2024

Though only with the Exchange since 2023, he has served as a key liaison between Exchange leadership and local commands, a role he quickly immersed himself in.

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