#FlashbackFriday: 1989—The Exchange and the Bay Area Earthquake
On Oct. 17, 1989—36 years ago today—an earthquake measuring 7.1 on the Richter scale struck the San Francisco Bay area. By the time the 15-second quake ended, it was on its way to being one of the most lethal earthquakes in U.S. history. About 100 people died, hundreds were injured and thousands left homeless. Damage…
Read MoreExchange Opens First Food Truck in Poland, Bringing a Taste of Home
In a significant step toward enhancing Quality of Life at remote locations, the Army & Air Force Exchange Service celebrated the grand opening of its first food truck in Poland.
Read MoreIG Does Not Share Your Info Without Your Permission
At the Exchange IG office, every complaint is taken seriously and overseen with professionalism and care.
Read MoreThat Awkward Moment When Your Data Leaks…What’s Next?
First, don’t panic. Then, take these steps.
Read MoreReminder: Share How Military Service Shaped Your Exchange Journey
Associates who have served in the military are invited participate in an upcoming video series to showcase how their service prepared them for the work they do today.
Read MoreExchange Launches Virtual Wall of Honor to Celebrate Military-Connected Associates
To honor military-connected associates, the Exchange is creating a virtual Wall of Honor.
Read MoreTelling the Exchange Story—In Pictures, in Words, in Person
SSgt. Gomez writes articles, press releases and communication plans for the Air Force and the Exchange His favorite part of the job is photography—which he didn’t get into until 2017.
Read MoreThe Week That Was in the Exchange Post
This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…
Read More#FlashbackFriday: 1992—The Beginning of the Balkans Mission
In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…
Read MoreService Award Winners for September
The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)
Read MoreLATEST NEWS
Audit/IG SVP Kevin Iverson Looks Back on a 44-Year Government Career, Including 16 at the Exchange
A long career with the Air Force Audit Agency led Iverson to the Exchange, where he has found a camaraderie that he will miss when he retires this summer.
Read More129 Years of Family Serving Family: Wilfried ‘Willy’ Rech, Europe Region
The chief of the Exchange’s German & International Law Branch came to the Exchange in 1988 and will retire at the end of July.
Read MoreOPERATION: Call Out—Western Region
Western Region recognizes Devin McKenzie, Miguel Donaldson and Tai Turner for their outstanding hard work and unwavering dedication to our customers.
Read MoreOPERATION: Call Out—Central Region
These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Sarah Choate, Susan Ramirez and Jayna Viney.
Read MoreOPERATION: Call Out—Eastern Region
Eastern Region proudly recognizes Nicole Valentin, Tierra Spearman and Gloria Dingle for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!
Read MoreOPERATION: Call Out—Europe/SWA Region
The hard work and dedication to our service members provided by Stanley Brooks, Stefania Matsumura and Deeptha Rasad are outstanding. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe team!
Read MoreOPERATION: Call Out—Pacific Region
Maricel Ohi; Kim, Ki-ha; and Ahn, Joo-eun represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!
Read MoreExchange Food Court Manager Recognized as Hero for Putting Out Fire
First responders commended the actions of Yi, Yong-pom, who helped Dragon Hill Lodge maintenance staff in containing the blaze until fire response teams arrived.
Read MoreExchange Seeks to Enlist Heroes on National Hire a Veteran Day
More than 70 PXs, BXs and distribution centers worldwide will host events including on-the-spot interviews July 25, which coincides with the Exchange’s 129th anniversary.
Read MoreICYMI: The Week That Was in the Exchange Post
In case you missed it, here’s a look at this week’s coverage.
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