The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

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#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

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Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

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Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

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What Tort Claims Are—and Your Role in Preventing Them

October 8, 2025

A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.

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OPERATION: Call Out—Pacific Region

October 8, 2025

Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily.  Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

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OPERATION: Call Out—Europe/SWA Region

October 8, 2025

Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!

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OPERATION: Call Out—Eastern Region

October 8, 2025

Eastern Region proudly recognizes Joe Evans, Traniece Davett and Anna Geraneo for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

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OPERATION: Call Out—Central Region

October 8, 2025

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Karah Zinski, Gail Martin and Santos Valdez.

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OPERATION: Call Out—Western Region

October 8, 2025

Western Region recognizes Teresa Thayer, Marcus Mincey and Paxton Newburg for their outstanding hard work and unwavering dedication to our customers.

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LATEST NEWS

Ethics & Compliance for Financial Disclosure Management Filers: An FAQ

September 9, 2025

If your work involves contracting or procurement; you regulate, audit or inspect non-Federal entities (NFE); or your activities might have a direct or substantial effect on the financial interest of NFEs, you may be required to file an OGE450. Here’s what that means.

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Exchange Milestones graphic (drawing of flag planted on mountain).

Service Award Winners for August

September 8, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

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Words From the Director/CEO: Force Multipliers Are Going Strong For Mission Success

September 8, 2025

As we head into the last half of fiscal 2025, your steadfast dedication to advancing the Exchange’s strategic priorities continues to play a significant role in strengthening our military community.

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Graphic of calendar page with text: TheExchangePost.com/In Case You Missed It/The Week in Review

The Week That Was in the Exchange Post

September 5, 2025

This week in the Exchange Post, what you should do in an active-shooter situation; the Audit Directorate is seeking your feedback; a new Exchange Army-Navy Game trailer hits the road; the Columbus AFB Exchange branch store gets ready for a makeover; and #FlashbackFriday marks an Exchange Post milestone. In case you missed it, here’s a…

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#FlashbackFriday: The Exchange Post Turns 70. Here’s How It’s Grown Up.

September 5, 2025

The Exchange Post officially debuted Sept. 1, 1955—70 years ago this week.

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Columbus AFB Exchange Breaks Ground on Renovation of Branch Store

September 4, 2025

The $10.4 million upgrade will create a one-stop shopping experience with an Express in front of the store.

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Your Immediate Actions Can Save Lives in an Active Shooter Situation

September 4, 2025

Refresh your knowledge about what you need to do in an active-shooter situation

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‘Why am I receiving an email about audit plans?’

September 4, 2025

Exchange associates will soon receive an email inviting them to provide input for next year’s audit plan. Here’s why your feedback is important.

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Dominating the Gridiron: Exchange Kicks Off College Football with Army-Navy Game Trailer

September 2, 2025

The trailer wrap is a rolling billboard, showing the Exchange’s dedication to those who serve.

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Graphic of calendar page with text: TheExchangePost.com/In Case You Missed It/The Week in Review

The Week That Was in the Exchange Post

August 29, 2025

ICYMI, here’s a look at this week’s coverage.

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