LATEST NEWS
We Go Where You Go: Watch a New ‘Tip of the Spear’ Video
See how the Exchange lived up to its “We Go Where You Go” motto in 2024.
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Top Winner, Four Main Store Winners Announced in Exchange Safety Awards
The awards are presented to the Exchange and the main stores in four categories with the highest reduction in recordable accidents compared with the previous year.
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Exchange Credit Program Announces 2024 MILITARY STAR® Challenge Cup Winners
The top store for the year earned a $1,000 prize and the coveted Challenge Cup.
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Service eLITe Champion Award, UROC Award Honor Top Exchanges in Services Operations and Food
The awards went to Exchanges who excel at serving those who serve and providing tastes of home.
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Video: YOU Are a Force Multiplier Who Drives Mission Success
The Exchange’s Digital Media Networks team has produced a video that highlights the Exchange’s many force multipliers for mission success.
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Four Stores Win COO X Award for Operational Excellence
Winners are selected based on criteria including earnings, MILITARY STAR® usage, gross margin return on investment and inventory variance.
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Four Stores Earn Director/CEO Cup, the Exchange’s Highest Honor
One Exchange in each size category (mega, large, medium and small) received the award, which goes to the top Exchanges worldwide.
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ICYMI: The Week That Was in the Exchange Post
ICYMI, here’s a look at this week’s coverage.
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Learn How to Recognize and Avoid Scams Targeting Exchange Associates
A Federal Trade Commission report showed a 25% increase in consumers losses to scams in 2024 vs. 2023. Some of the most reported scams make Army & Air Force Exchange Service associates especially vulnerable
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They Helped a Grieving Customer. They Didn’t Know He Was an Exchange Vice President.
When a customer contacted the Little Rock AFB Military Clothing store to ask about acquiring an Air Force uniform for his father’s funeral, Store Manager Lari Sasser and seamstress Tenisha Fife treated him with compassion, as they would any customer in his situation. They didn’t know he was Exchange Vice President of Loss Prevention & Safety Tommie Caudle. Senior leaders honored them for their actions..
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