Robert Philpot

Exchanges Rewards High-Achieving Military Students with $4,000 in Prizes

By Robert Philpot / August 18, 2020 /

“I really worked hard to keep my grades up, because I really want to make my mom and dad proud.”

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August’s Customer Shoutouts: These Associates Rock!

By Robert Philpot / August 17, 2020 /

These associates epitomize the meaning of ‘customer service!’

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Exchange Breaks New Ground with Army Green Service Uniform Rollout

By Robert Philpot / August 13, 2020 /

“Our unique structure brings unprecedented agility, speed and efficiency to what has historically been a costly and time-consuming uniform procurement process.” 

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Command Recognizes Dyess GM for Service During COVID-19 Pandemic

By Robert Philpot / August 3, 2020 /

“Having people who understand things happen at the last minute and will rally around our customers and each other to ensure everyone’s safety makes all the difference.”

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The Exchange at 125: From Earthquakes to Hurricanes, Exchange Associates Have Been There

By Robert Philpot / July 29, 2020 /

Dating as far back as 1964 when a killer earthquake struck Alaska, Exchange associates have deployed to the destructive scenes left in Mother Nature’s wake to serve those who served with recovery efforts. The disasters include raging forest fires in the Pacific Northwest; floods and volcanic eruptions around the world; 2005’s Hurricane Katrina; 2012’s Superstorm…

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The Exchange at 125: At One Time, the Exchange Couldn’t Sell TVs or Computers

By Robert Philpot / July 28, 2020 /

Once upon a time, shoppers couldn’t find televisions or computers for sale anywhere in the Exchanges. Since 1949, the House Armed Services Committee and Department of Defense have regulated what the Exchange can sell. In 1986, the committee gave the Exchange permission to sell computers in 130 computer shops worldwide, which became known as “PowerZones”…

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125 Years of Family Serving Family – Steven Garcia, freight rate tech, Logistics Directorate, HQ

By Robert Philpot / July 28, 2020 /

One in a series honoring the Exchange’s 125 years of family serving family Because of his lineage at the Exchange, Steven Garcia of the Logistics Directorate brings a unique perspective to family serving family. Dating back to the mid-1960s, nearly a dozen family members have worked for the Exchange and some are even working now.…

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The Exchange at 125: For 65 Years, We Have Provided Nutritious School Lunches

By Robert Philpot / July 24, 2020 /

The Army & Air Force Exchange Service dished up its first school lunches back in 1955 when school cafeterias opened on military installations in the United Kingdom. In 1980, the Exchange was designated the sole school feeding authority for the Army and Air Force. In 2019, the Exchange served 2.6 million meals in 76 Department…

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The Exchange at 125: The Exchange in Vietnam

By Robert Philpot / July 23, 2020 /

In 1965, the Army & Air Force Exchange Service took over a handful of PXs from the Navy in Vietnam the day after Christmas. At the height of the war in the late 1960s, the Exchange served American Warfighters with 50 major stores, 1,800 concessions and 180 food facilities, from cafeterias to snack wagons. On…

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The Exchange at 125: Exchanges Have Come in All Shapes, Sizes

By Robert Philpot / July 22, 2020 /

In its 125-year history, America’s Warfighters could always rely on the Exchange to be there for them, regardless of whether the “stores” were tents, pack mules, bamboo huts, mobile trucks, boats, choppers or spacious modern malls. In fact, the organization remains as relevant today as it was on the open frontier more than a century…

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