ICYMI: The Week That Was in the Exchange Post
ICYMI, here’s a look at this week’s coverage.
Read More#FlashbackFriday: Evolution of the Exchange—Post Traders and Canteens
After abolishing the sutler system in 1866, Congress authorized the establishment of post traders in 1867. Also in the late 19th century, officers at installations without post traders started social clubs called canteens. Both were precursors of the Exchange.
Read MoreJBLM Unveils $2.8 Million Upgrade to North Express
The upgraded Express features nearly 9,020 square feet of interior shopping space as well as Joint Base Lewis-McChord’s first Chopz restaurant, its second Hot Stuff Kitchen, third Hunt Brothers Pizza and more.
Read More130 Years of Family Serving Family: Robert Chavis, Vilseck Rose Barracks
Not only is the Rose Barracks food court manager and 29-year associate a proud Army Veteran, but his commitment to service has never wavered since he hung up his uniform.
Read MoreMisawa AB Cuts Ribbon on Hunt Brothers Pizza
Airmen and families at Misawa have a new place to grab a slice of home.
Read More130 Years of Family Serving Family: Clifton Keen, Fort Rucker
The Triangle Express shift manager served 26½ years in the Army—and has served those who serve for 20 years at the Exchange.
Read MoreExchange Rises to 51st-Largest Retailer in U.S.
This is a notch above last year’s ranking, and it could not have happened without your dedication to serving those who serve and have served.
Read MoreConnection With Customers Defines Fort Lee Associate’s 45 Years of Service
““When [customers] come into the store, they say, ‘Ms. Sau, I missed you. You make my day,'” says Sau Campbell, a Fort Lee Express customer experience associate who has spent most of her career at Fort Lee. “It makes me feel good hearing them say that.”
Read MoreThe Week That Was in the Exchange Post
ICYMI, here’s a look at this week’s coverage.
Read More#FlashbackFriday: The Evolution of the Exchange—Sutlers
On July 25, the Exchange will celebrate its 130th anniversary. But the seeds for what became the Exchange were sown more than 100 years before 1895.
Read MoreLATEST NEWS
#FlashbackFriday: For National Cheesesteak Day, a Taste of Charleys and Its History at the Exchange
Charleys’ history at the Exchange began when the sandwich chain partnered with the Exchange with a goal of opening restaurants at military installations worldwide. That goal has been accomplished.
Read MoreMilitary Clothing Store Managers Talk About the Rewards of Their Jobs
Military Clothing stores are a unique line of business at the Exchange as the official outfitter of combat uniforms for America’s Warfighters, providing uniforms at cost. At the recent Military Clothing Conference, we talked to MCS managers from each region about the most rewarding parts of their jobs.
Read MoreExchange Teams Prepare for Big Changes as 9 Army Posts Get New Names
This year, nine Army installations named for Confederate figures will be renamed after people who exemplify U.S. military and national values. The changes will have a significant effect on Exchanges at all the posts. The changes begin with Virginia’s Fort Pickett, which will officially become Fort Barfoot on March 24. For the Exchange, this is…
Read MoreExchange Takes Relevancy Message to Thousands at Bataan Memorial March
The Exchange brought its message of relevancy and support to the more than 5,000 participants from around the world who gathered to march in remembrance of the fallen heroes of World War II’s Bataan Death March.
Read MoreOPERATION: Call Out—Western Region
Western Region recognizes Sherry Martini, Graciela Mendoza, and Martha Comardo for their outstanding hard work and unwavering dedication to our customers.
Read MoreOPERATION: Call Out—Eastern Region
Eastern Region proudly recognizes Michael Lee, Lydia Carino and Arlene Baez for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!
Read MoreOPERATION: Call Out—Pacific Region
Reanna Santana; Hwang, Ok-su; and Yim, Chong-do represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families within our communities. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!
Read MoreOPERATION: Call Out—Central Region
These Central Region associates understand the meaning Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Jennifer Vandenheuvel, Jacqueline Polk and Jeny Ibarra.
Read MoreOPERATION: Call Out—Europe/SWA Region
The hard work and dedication to our service men and women provided by Amie Lagare, Gianantonio Verdin and Marwan Qadar are outstanding. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/SWA team!
Read More#FlashbackFriday: How Japan Stores, Bakery ‘Got It Done’ After 2011 Earthquake
Despite power outages, closed roads and other challenges, Exchange locations on the Japanese island of Honshu kept stores open and made sure everyone was safe after a 9.0-magnitude earthquake struck the island in 2011.
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