Carrie Cammel VP WR Northwest Area, Marla S. Randolph Exchange Chief Operating Officer, CSM Kenne Hanson JBLM Garrison Command Seargent Major, Tommie Morey North Express Store Manager, COL Joseph Handke JBLM Garrison Commander, Matthew Beatty General Manager JBLM Exchange, Carolyn Blas North Express Shift Manager, Mira Dixson North Express Assistant Store Manager, CMSgt Richard Martinez Exchange Senior Enlisted Advisor and Ronny Rexrode Exchange SVP Western Region

JBLM Unveils $2.8 Million Upgrade to North Express

July 17, 2025

The upgraded Express features nearly 9,020 square feet of interior shopping space as well as Joint Base Lewis-McChord’s first Chopz restaurant, its second Hot Stuff Kitchen, third Hunt Brothers Pizza and more.

Robert Chavis head shot with 130 years of Family Serving Family text

130 Years of Family Serving Family: Robert Chavis, Vilseck Rose Barracks

July 17, 2025

Not only is the Rose Barracks food court manager and 29-year associate a proud Army Veteran, but his commitment to service has never wavered since he hung up his uniform.

Misawa AB Cuts Ribbon on Hunt Brothers Pizza

July 16, 2025

Airmen and families at Misawa have a new place to grab a slice of home.

130 Years of Family Serving Family: Clifton Keen, Fort Rucker

July 15, 2025

The Triangle Express shift manager served 26½ years in the Army—and has served those who serve for 20 years at the Exchange.

Exchange Rises to 51st-Largest Retailer in U.S.

July 15, 2025

This is a notch above last year’s ranking, and it could not have happened without your dedication to serving those who serve and have served.

Connection With Customers Defines Fort Lee Associate’s 45 Years of Service

July 14, 2025

““When [customers] come into the store, they say, ‘Ms. Sau, I missed you. You make my day,'” says Sau Campbell, a Fort Lee Express customer experience associate who has spent most of her career at Fort Lee. “It makes me feel good hearing them say that.”

The Week That Was in the Exchange Post

July 11, 2025

ICYMI, here’s a look at this week’s coverage.

#FlashbackFriday: The Evolution of the Exchange—Sutlers

July 11, 2025

On July 25, the Exchange will celebrate its 130th anniversary. But the seeds for what became the Exchange were sown more than 100 years before 1895.

130 Years of Family Serving Family: Dimas Maldonado, UK/Norway Consolidated Exchange

July 10, 2025

For the services business manager, the best part of his job is knowing he’s helping create the same kind of memories he cherished growing up. “The PX was a huge part of our family life,” he says.

Leaders from the Exchange, TKS and Vantage Towers cut a ribbon during an opening ceremony, commissioning a new temporary cell tower that will provide cell coverage for personnel on Ramstein Air Base while other permanent towers are constructed. Photo from left to right: Steffen Stueckmann - TKS Head of Sales Region North, Dennis Rueckert - TKS Director of Operations, Carla McDowell - Exchange General Manager, Tim McNichol, Europe, Telecom Business Manager, Patrick Abram - TKS CEO, Denise Hunter - Exchange Vice President of Services Operations, Krystal McLaurin - Exchange Services Business Manager, Yuka Hamaguchi - Vantage Towers Key Account Manager Alexander Kroell - TKS -Director Sales & Marketing, John Jennings - Exchange Services Program Specialist, Racquel Hinson - Exchange Regional Business Office.

Exchange Improves Connectivity at Ramstein with Temporary Cell Tower

July 9, 2025

The new temporary tower was put into operation while four additional permanent cell towers are constructed at Ramstein Air Base, improving the Quality of Life for Warfighters and families.

Barksdale Exchange Food Court Serves Up Mexican Eats with New Qdoba

September 22, 2022

The restaurant offers better-for-you menu options including fresh vegetables, whole-wheat tortillas and grilled chicken.

Loss Prevention’s CAUGHT Doing the Right Thing in August

September 21, 2022

These associates were caught by the Loss Prevention directorate doing the right thing–working safely to avoid injuries and keep the Exchange’s healthcare costs in check.

ICYMI: Mr. Shull’s Midyear Update

September 21, 2022

In the spring, the Exchange set aggressive goals to further strengthen support for military communities worldwide. Team Exchange has been exceeding expectations with these low-risk, high-value goals, which include using technology to improve customer experience at stores and restaurants, opening more quick-serve program restaurants, increasing DoorDash delivery, intensifying healthcare services, expanding the ShopMyExchange.com assortment and…

After a Year of Support and Service, Exchange Closes Final Operation Allies Welcome Site

September 21, 2022

Exchange support took many forms, including mobile field Exchanges (MFEs), tent stores, rodeos, re-opened facilities at closed installations, troop stores, re-allocated Express stores, mobile barber shops, local food trucks and concessionaires.

Puerto Rico Exchanges Reopen after Hurricane Fiona

September 20, 2022

Despite heavy rains and power failures, the Fort Buchanan and Camp Santiago Exchange teams were quickly back in action after the storm swept through Puerto Rico.

Where Heroes Work Video: Keisha Glover, Joint Base San Antonio

September 20, 2022

The military spouse talks about what the management training program has meant to her and why the Exchange is the best place to be.

Carlisle Barracks Exchange Unveils $5.2 Million Shopping Center Renovation

September 20, 2022

More than 378,000 South Central Pennsylvania-area military shoppers can shop tax-free at military-exclusive prices at the newly renovated Carlisle Barracks Exchange shopping center, which was unveiled with a grand opening Sept. 19.

Something for Everyone! Exchange Launches Old Navy for the Family at Fort Hood and ShopMyExchange.com

September 19, 2022

Exchange leaders cut the ribbon on the new Old Navy at the Fort Hood PX on Sept. 16. The brand will be added to roughly 60 Exchange stores throughout 2022.

Running Into New Territory: Exchange Supports Air Force Marathon

September 19, 2022

Team Exchange forged into new territory last weekend as they spread the Exchange relevancy message to runners at the Air Force Marathon for the first time in the race’s 26-year history.

#FlashbackFriday: When POWS Headed Home, the Exchange Was There for Them

September 16, 2022

The third Friday of September is National POW/MIA Recognition Day. In 1979, President Carter signed a proclamation establishing the day, which has been commemorated every year since. “All Americans should recognize the special debt we owe our fellow citizens who, as prisoners during wartime, sacrificed their freedom that we might enjoy the blessings of peace…