The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

Read More

#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

Read More

Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

Read More

Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

Read More

What Tort Claims Are—and Your Role in Preventing Them

October 8, 2025

A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.

Read More

OPERATION: Call Out—Pacific Region

October 8, 2025

Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily.  Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

Read More

OPERATION: Call Out—Europe/SWA Region

October 8, 2025

Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!

Read More

OPERATION: Call Out—Eastern Region

October 8, 2025

Eastern Region proudly recognizes Joe Evans, Traniece Davett and Anna Geraneo for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

Read More

OPERATION: Call Out—Central Region

October 8, 2025

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Karah Zinski, Gail Martin and Santos Valdez.

Read More

OPERATION: Call Out—Western Region

October 8, 2025

Western Region recognizes Teresa Thayer, Marcus Mincey and Paxton Newburg for their outstanding hard work and unwavering dedication to our customers.

Read More

LATEST NEWS

Paz Johnson head shot with 130 Years of Family Serving Family text.

130 Years of Family Serving Family: Paz Johnson, Fort Stewart

July 3, 2025

The food court manager, who has been with the Exchange since 1992, talks about working with her sister at the Exchange—and about that time she encountered a moose in a Fort Wainwright Burger King drive-thru.

Read More

Eric Boen Speaks About His Career Path, Foundations of Leadership

July 3, 2025

In 2002, Eric Boen joined the Exchange, working in Finance & Accounting while he was still finishing work on his bachelor’s degree. By 2003, he’d begun a series of deployments to Iraq, where he decided that maybe FA wasn’t where he wanted to be. “Your career is in your own hands,” Boen, now senior vice…

Read More

130 Years of Family Serving Family: Miguel Abreu, Camp Courtney, Okinawa

July 1, 2025

The branch store manager grew up with the Exchange.: “My father bought us our first Nintendo 64 there. The Exchange was anything and everything—there wasn’t a lot to do so we got excited every time we got to go to the Exchange.”

Read More

Baumholder, Sembach Exchanges Open Modern Launderettes

June 30, 2025

The automated launderettes, a collaboration between the Exchange and Germany-based concessionaire Nextwash, enhance Quality of Life for U.S. Military communities.

Read More

You Told Us What You Think. Now Here Are Our Next Steps

June 30, 2025

On June 2, the Exchange Post released a reader survey seeking feedback on what our primary internal communication channel is doing right and what can be done better. Now it’s time to work on improvements.

Read More
Graphic of calendar page with text: TheExchangePost.com/In Case You Missed It/The Week in Review

The Week That Was in the Exchange Post

June 27, 2025

ICYMI, here’s a look at this week’s coverage.

Read More

#FlashbackFriday: The Korean War Begins, and the Exchange is There

June 27, 2025

The Korean War began 75 years ago this week. The Exchange responded quickly, supporting troops in South Korea and Stateside. Check out some historical photos.

Read More

New Card Puts ‘Focus’ on Receiving Pay More Easily

June 26, 2025

The Focus Card is a Visa prepaid debit card that is available to all U.S. dollar-paid associates. Instead of receiving a paper check, associates with the card will have their pay loaded onto the card.

Read More

Four Vendors Named Exchange Supplier of the Year for 2024

June 25, 2025

“Our suppliers of the year stand out for bringing the best tastes of home to those who serve and have served,” said Danielle Pelland, Consumables vice president.

Read More

5 Express Stores Honored For Impulse Item Sales

June 24, 2025

Throughout fiscal 2024, Express stores worldwide competed in monthly competitions focused on impulse items. Here are the overall winners for the year.

Read More

NEWS BY CATEGORY