Graphic of calendar page with text: TheExchangePost.com/In Case You Missed It/The Week in Review

The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

Two Soldiers Carrying AAFES bags while leaving PX in austere brick building

#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

Exchange Milestones graphic (drawing of flag planted on mountain).

Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

Fort Gordon logistics assistant Marjorie Purcell at her desk.

Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

What Tort Claims Are—and Your Role in Preventing Them

October 8, 2025

A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.

OPERATION: Call Out—Pacific Region

October 8, 2025

Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

OPERATION: Call Out—Europe/SWA Region

October 8, 2025

Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!

OPERATION: Call Out—Eastern Region

October 8, 2025

Eastern Region proudly recognizes Joe Evans, Traniece Davett and Anna Geraneo for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

OPERATION: Call Out—Central Region

October 8, 2025

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Karah Zinski, Gail Martin and Santos Valdez.

OPERATION: Call Out—Western Region

October 8, 2025

Western Region recognizes Teresa Thayer, Marcus Mincey and Paxton Newburg for their outstanding hard work and unwavering dedication to our customers.

Send Us Your Army Birthday Photos for a Special Flickr Album!

June 12, 2025

Happy 250th birthday to the U.S. Army! The Army will celebrate this milestone on June 14, a date Exchange associates celebrate worldwide. Send us pictures from your store’s celebration!

129 Years of Family Serving Family: Paul Trocki, Fort Eisenhower

June 12, 2025

The Army Veteran talks about deploying to Iraq, relating to young Soldiers and supporting the Fort Eisenhower community after a hurricane.

Reminder: Take the Exchange Post Reader Survey

June 11, 2025

We want to know your likes and dislikes, what we’re doing right, what we should stop doing and what you think we should be doing.

Where Heroes Work: Renee Andrews, JBER

June 11, 2025

“The Exchange truly understands the military lifestyle and supports spouses like me every step of the way,” the Military Clothing store manager says.

San Antonio Tattoo Studio Joins JBSA-Lackland Exchange

June 10, 2025

Final Touch marks the 16th on-installation tattoo studio for the Exchange.

Reminder: We’ve Been Serving Heroes for 130 Years — Now, We Want to Hear Your Story!

June 10, 2025

Send us a 15-second video sharing your favorite moment, memory or experience from your time working at the Exchange.

Army Emergency Relief CEO Recognizes Korea, Hawaii, Fort Bragg Associates for Support

June 10, 2025

During fiscal 2024, Exchange shoppers donated more than $1.6 million to Army Emergency Relief (AER). AER Chief Executive Officer Michael A. “Tony” Grinston showed his appreciation by recognizing several associates during recent Exchange visits.

OPERATION: Call Out—Eastern Region

June 9, 2025

Eastern Region would like to recognize Shay White, Antoinette Harris and Wendy Campbell for their contributions to and support of the Exchange mission.The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

OPERATION: Call Out—Central Region

June 9, 2025

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Congratulations, Romy Rodriguez, Amanda Frickie and Joseph Lanza.

OPERATION: Call Out–Western Region

June 9, 2025

Western Region recognizes Oscar Torres, Edward Kent and Editha Handsome for their outstanding hard work and unwavering dedication to our customers.

NEWS BY CATEGORY

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BENEFITS

SENIOR LEADERSHIP

DIRECTORATE / REGION

FAMILY SERVING FAMILY

OBITUARIES, TRANSFERS, RETIREMENTS

PHOTOS FROM THE FIELD

FAMILY SERVING FAMILY

OBITUARIES, TRANSFERS, RETIREMENTS

PHOTOS FROM THE FIELD

The Week That Was in the Exchange Post

#FlashbackFriday: 1992—The Beginning of the Balkans Mission

Service Award Winners for September

Fort Gordon Associate Celebrates 50 Years—And Then Some

What Tort Claims Are—and Your Role in Preventing Them

OPERATION: Call Out—Pacific Region

OPERATION: Call Out—Europe/SWA Region

OPERATION: Call Out—Eastern Region

OPERATION: Call Out—Central Region

OPERATION: Call Out—Western Region

LATEST NEWS

Send Us Your Army Birthday Photos for a Special Flickr Album!

129 Years of Family Serving Family: Paul Trocki, Fort Eisenhower

Reminder: Take the Exchange Post Reader Survey

Where Heroes Work: Renee Andrews, JBER

San Antonio Tattoo Studio Joins JBSA-Lackland Exchange

Army Emergency Relief CEO Recognizes Korea, Hawaii, Fort Bragg Associates for Support

OPERATION: Call Out—Eastern Region

OPERATION: Call Out—Central Region

OPERATION: Call Out–Western Region

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