The Week That Was in the Exchange Post
This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…
Read More#FlashbackFriday: 1992—The Beginning of the Balkans Mission
In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…
Read MoreService Award Winners for September
The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)
Read MoreFort Gordon Associate Celebrates 50 Years—And Then Some
Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.
Read MoreWhat Tort Claims Are—and Your Role in Preventing Them
A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.
Read MoreOPERATION: Call Out—Pacific Region
Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!
Read MoreOPERATION: Call Out—Europe/SWA Region
Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!
Read MoreOPERATION: Call Out—Eastern Region
Eastern Region proudly recognizes Joe Evans, Traniece Davett and Anna Geraneo for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!
Read MoreOPERATION: Call Out—Central Region
These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Karah Zinski, Gail Martin and Santos Valdez.
Read MoreOPERATION: Call Out—Western Region
Western Region recognizes Teresa Thayer, Marcus Mincey and Paxton Newburg for their outstanding hard work and unwavering dedication to our customers.
Read MoreLATEST NEWS
Serving Those Who Serve: Military Community Donates More than $2.7 Million to Military Relief Funds
During 2024, contributions to Army Emergency Relief, the Air Force Assistance Fund and the Navy-Marine Corps Relief Society increased 7.1% from 2023.
Read MoreWhere Heroes Work: Dan Hill, Fort Bliss
The 33-year associate is a military brat, an Air Force father and a military spouse who met his wife at the Exchange.
Read More129 Years of Family Serving Family: Tina Eakin, EUCOM Consolidated Exchange
For the services business manager, serving those who serve isn’t just a job—it’s a personal mission shaped by years of life within the military community
Read MoreIntroducing LINK: A New Way to Connect, Learn and Lead
The new initiative aims to strengthen workplace culture, boost morale and reinforce the value of connection at all levels.
Read MoreWhite Sands Missile Range Celebrates Image Upgrade of Exchange Troop Store
The $6.3 million image upgrade, which the Exchange did in partnership with the army as part of the Exchange’s Quality-of-Life initiative for remote and isolated locations, is the first major renovation of the store in 26 years.
Read MoreICYMI: The Week That Was in the Exchange Post
ICYMI, here’s a look at this week’s coverage.
Read More#FlashbackFriday: 1976—Typhoon Pamela Strikes Guam
On May 20, 1976—49 years ago this week—Typhoon Pamela struck Guam. Described as a “supertyphoon,” Pamela generated winds up to 190 mph during its peak. Damage was estimated at $300 million for the island, including a $1.5 million loss at the Exchange. The storm snapped trees in half and knocked down light poles at Andersen…
Read MoreWhere Heroes Work: Pilar Pendergrass, Fort Bragg
The 22-year associate and military spouse remains just as inspired by her work as the day she joined the Exchange.
Read MoreVA Medical Center Recognizes Barksdale Exchange’s Generosity
After commemorating Vietnam War Veterans Day with an in-store ceremony in March, the Barksdale Exchange team took the recognition to Veterans who couldn’t come to the store.
Read More129 Years of Family Serving Family: Prissy and Robert Brissette, Dyess AFB Exchange
Not only do the Dyess Air Force Base associates have a combined 51 years of Exchange experience, their son works for the Exchange and a daughter and a son-in-law worked for the organization.
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