Graphic of calendar page with text: TheExchangePost.com/In Case You Missed It/The Week in Review

The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

Two Soldiers Carrying AAFES bags while leaving PX in austere brick building

#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

Exchange Milestones graphic (drawing of flag planted on mountain).

Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

Fort Gordon logistics assistant Marjorie Purcell at her desk.

Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

What Tort Claims Are—and Your Role in Preventing Them

October 8, 2025

A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.

OPERATION: Call Out—Pacific Region

October 8, 2025

Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

OPERATION: Call Out—Europe/SWA Region

October 8, 2025

Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!

OPERATION: Call Out—Eastern Region

October 8, 2025

Eastern Region proudly recognizes Joe Evans, Traniece Davett and Anna Geraneo for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

OPERATION: Call Out—Central Region

October 8, 2025

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Karah Zinski, Gail Martin and Santos Valdez.

OPERATION: Call Out—Western Region

October 8, 2025

Western Region recognizes Teresa Thayer, Marcus Mincey and Paxton Newburg for their outstanding hard work and unwavering dedication to our customers.

ICYMI: The Week That Was in the Exchange Post

May 9, 2025

This week in the Exchange Post, the Exchange introduces a new Associate Value Proposition to underscore its unwavering commitment to recruiting and retaining the very best of the best; the Exchange is recognized for its dedication to the military community; and Public Affairs Representatives win awards for helping spread the word about Exchange relevancy. Also:…

#Flashback Friday: The Legend of the ‘aafesburger’—and the Woman Who Created It

May 9, 2025

Read about 1983’s AAFES Worldwide Hamburger Cook-off and the woman who won it.

Exchange Spa Grand Opening Enhances Quality of Life for Warfighters at the Tip of the Spear

May 8, 2025

The new spa is an important part of the Exchange’s effort to prioritize the well-being of military personnel by offering services that help boost morale.

Silvia Sasan head shot with Where Heroes Work text.

Where Heroes Work: Silvia Sasan, Office Assistant, Redstone Arsenal

May 7, 2025

The military spouse’s fondest memories come from the flexibility the Exchange offered when her children were young.

129 Years of Family Serving Family: Joyce Wynn, Fort Jackson

May 6, 2025

The 15-year associate and military spouse has worked in a variety of roles and received strong support from her teammates–including during one day when she went in to labor while at work.

Exchange Earns Military Friendly® Employer Designation for Commitment to Military Community

May 6, 2025

This marks the 16th year the Exchange has been honored in the nonprofit/government category.

Seven Associates Recognized with End-of-Year Public Affairs Awards

May 5, 2025

Each year, associates worldwide serve as volunteers for the Public Affairs Representatives (PAR) program, administered by the HQ Public Affairs team. This program encourages associates to share and monitor media coverage relevant to the Exchange through social and local media outlets respective to their installations.

NEWS BY CATEGORY

SENIOR LEADERSHIP

DIRECTORATE / REGION

BENEFITS

SENIOR LEADERSHIP

DIRECTORATE / REGION

FAMILY SERVING FAMILY

OBITUARIES, TRANSFERS, RETIREMENTS

PHOTOS FROM THE FIELD

FAMILY SERVING FAMILY

OBITUARIES, TRANSFERS, RETIREMENTS

PHOTOS FROM THE FIELD

The Week That Was in the Exchange Post

#FlashbackFriday: 1992—The Beginning of the Balkans Mission

Service Award Winners for September

Fort Gordon Associate Celebrates 50 Years—And Then Some

What Tort Claims Are—and Your Role in Preventing Them

OPERATION: Call Out—Pacific Region

OPERATION: Call Out—Europe/SWA Region

OPERATION: Call Out—Eastern Region

OPERATION: Call Out—Central Region

OPERATION: Call Out—Western Region

LATEST NEWS

ICYMI: The Week That Was in the Exchange Post

#Flashback Friday: The Legend of the ‘aafesburger’—and the Woman Who Created It

Exchange Spa Grand Opening Enhances Quality of Life for Warfighters at the Tip of the Spear

Where Heroes Work: Silvia Sasan, Office Assistant, Redstone Arsenal

129 Years of Family Serving Family: Joyce Wynn, Fort Jackson

Exchange Earns Military Friendly® Employer Designation for Commitment to Military Community

Seven Associates Recognized with End-of-Year Public Affairs Awards

The Associate Value Proposition: The Exchange’s Promise to You

The Week That Was in the Exchange Post

#FlashbackFriday: 1988—the First Frank’s Franks Opens

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