129 Years of Family Serving Family: Joyce Wynn, Fort Jackson

May 6, 2025

The 15-year associate and military spouse has worked in a variety of roles and received strong support from her teammates–including during one day when she went in to labor while at work.

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Exchange Earns Military Friendly® Employer Designation for Commitment to Military Community

May 6, 2025

This marks the 16th year the Exchange has been honored in the nonprofit/government category.

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Seven Associates Recognized with End-of-Year Public Affairs Awards

May 5, 2025

Each year, associates worldwide serve as volunteers for the Public Affairs Representatives (PAR) program, administered by the HQ Public Affairs team. This program encourages associates to share and monitor media coverage relevant to the Exchange through social and local media outlets respective to their installations.

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The Associate Value Proposition: The Exchange’s Promise to You

May 5, 2025

The Exchange is introducing a new Associate Value Proposition to underscore the Exchange’s unwavering commitment to recruiting and retaining the very best of the best.

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The Week That Was in the Exchange Post

May 2, 2025

ICYMI, here’s a look at this week’s coverage.

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#FlashbackFriday: 1988—the First Frank’s Franks Opens

May 2, 2025

The hot-dog stand, which had locations worldwide, was an Exchange-exclusive restaurant that evolved from earlier hot-dog stands.

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Exchange Expanding The Home Depot Assortment Beyond Major Appliances

May 1, 2025

Authorized Exchange shoppers in CONUS can now access The Home Depot’s branded online page at ShopMyExchange.com. The expanded assortment includes power tool sets, outdoor power equipment, grills, garden tools, ceiling fans and much more.

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Exchange Protection Plan Award Winners Announced

May 1, 2025

First-, second- and third-place winners were chosen for achieving the highest attachment rates. One store achieved a 21.64% attach rate.

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Exchange Celebrates Top Vendors With Force Multiplier Awards

May 1, 2025

Merchandising recognized vendors in Hardlines, Softlines and Consumables categories; SFD recognized three restaurants and two concessions.

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Words From the Director/CEO: Force Multipliers for Mission Success in 2025

April 30, 2025

The Exchange’s 2025 priorities are fully focused on maintaining the family, sustaining the family and investing in the family—being there with service members and their families, and making sure that they have the support required to achieve success.

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LATEST NEWS

These Booklets Have All Your Answers

May 1, 2017

For every Exchange benefits plan, there’s a booklet, or brochure or flyer that explains everything.

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Associates CAUGHT . . . Doing the Right Thing

May 1, 2017

These associates carry out the Exchange core value “The courage to use good judgment” by performing their jobs safely. They’re saving the Exchange hundreds of thousands of dollars in lost work time and other costs associated with injuries. Click on their pictures to find out what they did.

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Why Pay More When the Quality is the Same?

May 1, 2017

Why pay $15,000 for a colonoscopy at a hospital when the same colonoscopy at a digital imaging center is $5,000 cheaper and just as reliable?

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50th Anniversary Picture

Celebrating a Half-Century in Dallas

May 1, 2017

50 years in Dallas! See what some folks are doing.

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Don’t Get Hung Up on Phone Scammers — Hang up

May 1, 2017

Local LP managers recently asked 2,460 managers, supervisors and associates at 440 Exchange facilities in CONUS what they would do if a caller asked them to put money on a point-of-sale gift card and provide the card numbers.

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Get to Know the Mission and Unique Customers at Maxwell AFB

May 1, 2017

Named in honor of Lt. William Maxwell who, after experiencing engine failure, maneuvered his plane to avoid a group of children. He struck a flag pole and was instantly killed.

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What is Veterans Online Shopping Benefit and What Does it Mean to the Exchange?

April 1, 2017

The new Veterans online shopping benefit allows honorably discharged Veterans, regardless of how long they served in the armed forces, to shop on the Exchange’s website, www.shopmyexchange.com, and websites of our sister exchanges. This new policy, which the Pentagon approved this past January, is expected to bring about 13 million Veterans back home to the Exchange family, starting this Veterans Day, Nov. 11.

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Elevating the Customer Experience with Services, Food and Fuel

April 1, 2017

The Services, Food & Fuel Directorate is a vast network that includes all third-party businesses, vending machines, gift shops, salons, restaurants, movies, Express gas pumps, and lunches in Department of Defense schools overseas.

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Our Bakeries Feed Troops’ Spirits

April 1, 2017

The Exchange takes care troops serving overseas through its four bakeries—three in the Pacific and one in Germany—that produce fresh-baked goods made with American flour, so the bread, buns, rolls, tortillas, cakes, doughnuts and other treats taste just like they do back home.

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An Exchange store associate prepares an online order for the Ship from Store program. Photo by Jessy Macabeo, Exchange merchandise clerk

Ship from Store: Getting Products to Online Shoppers Faster and More Effectively

April 1, 2017

The Exchange is revolutionizing the way it delivers shopmyexchange.com orders to service members and their families.

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