Reminder: Share How Military Service Shaped Your Exchange Journey

October 15, 2025

Associates who have served in the military are invited participate in an upcoming video series to showcase how their service prepared them for the work they do today.

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Exchange Launches Virtual Wall of Honor to Celebrate Military-Connected Associates

October 14, 2025

To honor military-connected associates, the Exchange is creating a virtual Wall of Honor.

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Telling the Exchange Story—In Pictures, in Words, in Person

October 14, 2025

SSgt. Gomez writes articles, press releases and communication plans for the Air Force and the Exchange His favorite part of the job is photography—which he didn’t get into until 2017.

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The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

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#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

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Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

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Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

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What Tort Claims Are—and Your Role in Preventing Them

October 8, 2025

A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.

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OPERATION: Call Out—Pacific Region

October 8, 2025

Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily.  Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

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OPERATION: Call Out—Europe/SWA Region

October 8, 2025

Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!

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LATEST NEWS

Logistics Directorate's Caught Working the Right Way

February 1, 2018

Like their counterparts throughout the Exchange, this month’s distribution center associates were caught working safely to avoid injuries and keep the healthcare costs in check. Click on each of their pictures to read about how they lived up to the Exchange core value, “The Courage to Use Good Judgment.”   Safety is something that happens…

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Keep Track of Your Prescription Drug Changes and Updates

Keep Track of Your Prescription Drug Changes and Updates

February 1, 2018

What prescription medicines will Aetna cover? Learn about where to find the answers.

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Get Answers With ALEX

Get Answers With ALEX

February 1, 2018

ALEX is an online benefit tool you can use throughout the year to learn about the Exchange benefits available to associates.

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February’s Customer Shoutouts: These Associates Rock!

February’s Customer Shoutouts: These Associates Rock!

February 1, 2018

Check out what customers said about these exemplary all-star associates? Emulate them with your customers.

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February's Customer Shoutouts: These Associates Rock!

February 1, 2018

Check out what customers said about these exemplary all-star associates? Emulate them with your customers.

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Change to 401(k) Investment Option

Change to 401(k) Investment Option

February 1, 2018

In the Exchange’s 401(k) savings plan, the Fidelity U.S. Equity Index Commingled Pool Class 1 investment option is closed. If you had a balance in the fund on Dec. 22, 2017, Fidelity moved it to Fidelity Freedom K Fund based on your date of birth. Your balance is still in the Freedom Fund, unless you…

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Exchange Post 2018 Reader Survey

January 17, 2018

Take the Exchange Post survey.  

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Exchange Director CEO Tom Shull

Shull Named a Leader to Watch in 2018

January 17, 2018

The Exchange is kicking off 2018 with recognition from an industry leading magazine dedicated to the critical issues and topics confronting senior retail managers. This month, Retail Leader named Exchange Director/CEO Tom Shull one of 18 leaders to watch in 2018, heralding him as a “servant of those who serve(d).” The publication acknowledged Shull for…

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At 2017’s Armed Forces Bowl, the Exchange Welcomed Veterans Home to Military Family

January 3, 2018

For the first time in its 122-year history, the Exchange is being featured in a national campaign focused on welcoming home all honorably discharged Veterans to their military family.

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DMN filmed and produced the Exchange’s first national advertisement. The commercial, based on a poem by Corporate Communication Manager Johnny Olson, aired during the 2017 Armed Forces bowl.

Informative Entertainment Created by Exchange Digital Media Network Team

January 3, 2018

With a blend of technology and creativity, the Exchange in-house Digital Media Network (DMN) develops informative and entertainment content for the Exchange. Whether programming music and event promos for Exchange Radio Network (ERN) or creating digital content for Exchange in-store media screens, the team stays busy all year-round.

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