Exchange Launches Virtual Wall of Honor to Celebrate Military-Connected Associates

October 14, 2025

To honor military-connected associates, the Exchange is creating a virtual Wall of Honor.

Read More

Telling the Exchange Story—In Pictures, in Words, in Person

October 14, 2025

SSgt. Gomez writes articles, press releases and communication plans for the Air Force and the Exchange His favorite part of the job is photography—which he didn’t get into until 2017.

Read More

The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

Read More

#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

Read More

Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

Read More

Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

Read More

What Tort Claims Are—and Your Role in Preventing Them

October 8, 2025

A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.

Read More

OPERATION: Call Out—Pacific Region

October 8, 2025

Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily.  Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

Read More

OPERATION: Call Out—Europe/SWA Region

October 8, 2025

Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!

Read More

OPERATION: Call Out—Eastern Region

October 8, 2025

Eastern Region proudly recognizes Joe Evans, Traniece Davett and Anna Geraneo for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

Read More

LATEST NEWS

2018 Obituaries, Transfers and Retirements

January 3, 2018

January 2018 February 2018 March 2018 April 2018 May 2018 June 2018 July 2018 August 2018 September 2018 October 2018 November 2018 December 2018                      

Read More
Snowball Express

Exchange Serves Families at Snowball Express

December 20, 2017

The largest gathering of children and families of America’s fallen military heroes came to Dallas for the annual Snowball Express Dec. 9 – 13. Snowball Express provides hope and new happy memories to the children of military heroes who have died while on active duty since 9/11. Each year, the organization brings children together from all…

Read More
Customers receive help for an associate as they tie the tree on their car.

Holiday Spirit Abounds at Puerto Rico Exchange

December 20, 2017

Puerto Rico is still recovering after suffering double blows from Hurricanes Irma and Maria. Power, water and other necessities have been in short supply. Delivering live Christmas trees to the island would be difficult, but the Fort Buchanan Exchange team and Logistics were undeterred as they worked hard to ensure customers had the merchandise they…

Read More

Exchange Spreads Holiday Cheer to Newest Military Members

December 20, 2017

JOINT BASE SAN ANTONIO-LACKLAND – Airman Basic Alissia Bert browsed racks of jackets, shirts and pants at the Joint Base San Antonio-Lackland Exchange, looking for a special gift to send to her 3-year-old son, Darton, back home in Oklahoma City. Bert, 20, is in her seventh week of Air Force Basic Military Training. She hasn’t…

Read More
Power Zone

The Exchange Ranks Second Among Major Electronic Retailers

December 15, 2017

A new survey confirms the PowerZone provides industry-leading value to our Nation’s heroes who have earned the right to shop their Exchange. In the latest Consumer Reports’ reader ranking of electronics retailers, ShopMyExchange.com placed second (up from eighth last year), while the Exchange’s brick-and-mortar Main Stores jumped nine spots ahead of last year to finish second among all other competitors. Both rankings are the highest the Exchange has achieved!

Read More
Misawa Main Store associates (left) Supervisory Sales Clerk Noriko Nomura and (right) Sales Clerk Satomi Mantoku bring holiday cheer to customers during a special event.

Making Holidays Special Overseas

December 1, 2017

Military members and their families face many challenges during their time in service. One of those is being stationed in a foreign country during the holidays, more so when that country may not share the same holiday traditions they are accustomed to stateside.

Read More
Puerto Rico Exchange associates Janice Ortiz and Elizabeth Caceres supported troops deployed to the Virgin Islands.

Puerto Rico Exemplifies Family Serving Family Spirit

December 1, 2017

The island of Puerto Rico was without electricity, running water and supplies since suffering a direct hit from Hurricane Maria on Sept. 20. Puerto Rico Exchange associates worked hard to make life better for  customers and residents of the island, although they too were suffering.

Read More

MILITARY STAR Top Performers Share Their Secrets

December 1, 2017

Pick up tips from the champs at increasing your MILITARY STAR penetration rate and use.

Read More
GeDC warehouse associate Derrick Kennedy stocks and picks soda ready to ship to Exchanges and commissaries across Europe.

Exchange and DeCA Score a Win with WOW

December 1, 2017

The Warehouse Ordering Web (WOW) may not mean much to the average associate, but to the Defense Commissary Agency (DeCA) Europe, it means simplified ordering of soda and water from the Germersheim Distribution Center (GeDC).

Read More

Stranded Misawa AB Passengers Not Left to Go Hungry

December 1, 2017

Thanks to Food Court Manager Connie Brunson and her team, customers in Misawa AB’s terminal don’t go hungry.

Read More

NEWS BY CATEGORY