Telling the Exchange Story—In Pictures, in Words, in Person

October 14, 2025

SSgt. Gomez writes articles, press releases and communication plans for the Air Force and the Exchange His favorite part of the job is photography—which he didn’t get into until 2017.

Graphic of calendar page with text: TheExchangePost.com/In Case You Missed It/The Week in Review

The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

Two Soldiers Carrying AAFES bags while leaving PX in austere brick building

#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

Exchange Milestones graphic (drawing of flag planted on mountain).

Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

Fort Gordon logistics assistant Marjorie Purcell at her desk.

Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

What Tort Claims Are—and Your Role in Preventing Them

October 8, 2025

A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.

OPERATION: Call Out—Pacific Region

October 8, 2025

Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

OPERATION: Call Out—Europe/SWA Region

October 8, 2025

Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!

OPERATION: Call Out—Eastern Region

October 8, 2025

Eastern Region proudly recognizes Joe Evans, Traniece Davett and Anna Geraneo for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

OPERATION: Call Out—Central Region

October 8, 2025

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Karah Zinski, Gail Martin and Santos Valdez.

Fort Gregg-Adams Opens a Bigger, Better Food Court

January 29, 2025

The upgrade more than doubles the seating capacity of the food court, which is designed to be a community gathering place where customers can share a meal with family or friends.

Ali Al Salem Associate Takes Home Two Prizes in LP’s Annual Safety Motto Contest

January 28, 2025

Ashly Gutierrez, a shift manager, was named both the winner and second runner-up.

Retirees Association Plans to Award $40,000 in Scholarships

January 27, 2025

The application process opened Jan. 1; submission deadline is noon on March 21, 2025.

The Week That Was in the Exchange Post

January 24, 2025

ICYMI, here’s a look at this week’s coverage.

#FlashbackFriday: Dipping Into Dunkin’ History at the Exchange

January 24, 2025

In honor of the first Exchange-run Dunkin’ Donuts opening 22 years ago, Flashback Friday looks at some Dunkin’ locations at Excange around the world.

The Presidential Inauguration Fleet Needed Fuel. The Bolling Express Team Was Ready to Help.

January 24, 2025

The special request involved some challenges, which were solved with a team effort involving Bolling and Exchange headquarters.

OPERATION: Call Out—Pacific Region

January 23, 2025

Julieta Nishiki, Jade Luke and Reiko Yoshida represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families within our communities. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

OPERATION: Call Out—Europe Region

January 23, 2025

Ricky Nelson Shumock Jr., Alessandra Picone and Adriana Trif provide outstanding hard work and dedication to our service members. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe team!

OPERATION: Call Out—Eastern Region

January 23, 2025

Eastern Region proudly recognizes Jessica Rosado, Stephanie Williams and Darcey Frecker for their contributions and support of the Exchange mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

OPERATION: Call Out—Central Region

January 23, 2025

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure that the Exchange is providing service and a taste of home no matter where they serve. Thank you, Kimberly Hart, Natalia Hilton and Paul Genschorck.

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PHOTOS FROM THE FIELD

FAMILY SERVING FAMILY

OBITUARIES, TRANSFERS, RETIREMENTS

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Telling the Exchange Story—In Pictures, in Words, in Person

The Week That Was in the Exchange Post

#FlashbackFriday: 1992—The Beginning of the Balkans Mission

Service Award Winners for September

Fort Gordon Associate Celebrates 50 Years—And Then Some

What Tort Claims Are—and Your Role in Preventing Them

OPERATION: Call Out—Pacific Region

OPERATION: Call Out—Europe/SWA Region

OPERATION: Call Out—Eastern Region

OPERATION: Call Out—Central Region

LATEST NEWS

Fort Gregg-Adams Opens a Bigger, Better Food Court

Ali Al Salem Associate Takes Home Two Prizes in LP’s Annual Safety Motto Contest

Retirees Association Plans to Award $40,000 in Scholarships

The Week That Was in the Exchange Post

#FlashbackFriday: Dipping Into Dunkin’ History at the Exchange

The Presidential Inauguration Fleet Needed Fuel. The Bolling Express Team Was Ready to Help.

OPERATION: Call Out—Pacific Region

OPERATION: Call Out—Europe Region

OPERATION: Call Out—Eastern Region

OPERATION: Call Out—Central Region

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