Exchange Launches Virtual Wall of Honor to Celebrate Military-Connected Associates

October 14, 2025

To honor military-connected associates, the Exchange is creating a virtual Wall of Honor.

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Telling the Exchange Story—In Pictures, in Words, in Person

October 14, 2025

SSgt. Gomez writes articles, press releases and communication plans for the Air Force and the Exchange His favorite part of the job is photography—which he didn’t get into until 2017.

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The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

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#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

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Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

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Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

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What Tort Claims Are—and Your Role in Preventing Them

October 8, 2025

A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.

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OPERATION: Call Out—Pacific Region

October 8, 2025

Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily.  Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

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OPERATION: Call Out—Europe/SWA Region

October 8, 2025

Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!

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OPERATION: Call Out—Eastern Region

October 8, 2025

Eastern Region proudly recognizes Joe Evans, Traniece Davett and Anna Geraneo for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

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LATEST NEWS

Exchange Earns 11th Consecutive Recognition as ‘Military Times’ Best for Vets Employer Award

November 19, 2024

For 2024, the Exchange achieved outstanding rankings, securing the top spot in the government agency and retail categories, as well as top recognition in Texas and the large enterprise category.

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Senior Enlisted Advisor Packs a Lot Into First Tour of Exchange Facilities in Korea and Japan

November 19, 2024

At each installation, Martinez met with general managers, toured facilities—including three distribution centers, three bakeries and airline catering—and spoke with associates. The whirlwind trip familiarized Martinez with how deep the Exchange goes in its commitment to serving those who serve and have served.

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Felicia Robinson photo with 129 Years of Family Serving Family logo.

129 Years of Family Serving Family: Felicia Robinson, JBSA-Fort Sam Houston

November 18, 2024

The military spouse is a 20-year associate who, in her current role as certified restaurant trainer, develops the next generation of Exchange restaurant managers

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Celebrating International Fraud Awareness Week with the Fraud, Waste & Abuse Awareness Survey Results

November 18, 2024

Fraud, Waste and Abuse (FWA) hurts our company’s bottom line, damages our reputation, undermines trust in our organization and hurts our customers and associates through increased prices, fewer raises or even layoffs. The good news is that we can all help prevent FWA

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Pacific Region

November 18, 2024

Hoe-un Kwon, Aaron Hernandez and Ernesto Sarmiento represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families within our communities. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Europe/SWA Region

November 18, 2024

The hard work and dedication to our service members provided by Tolun Karaduman, Sam Gregory and Manpreet Singh are outstanding. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Eastern Region

November 18, 2024

Eastern Region proudly recognizes Yanelynn Balliram-Pellot, Alisha Bair and Richard Temple for their contributions to and support of the Exchange mission.The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Central Region

November 18, 2024

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure that the Exchange is providing service and a taste of home no matter where they serve. Thank you, Kristen Ruiz, Crystal Vowell and Wendy Skapik.

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Western Region

November 18, 2024

Western Region recognizes Lesley “Kathe” Johnson, Jennifer Faloon and Madhusudan Jangam for their outstanding hard work and unwavering dedication to our customers.

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Veterans Day, Exchange Heroes and More

November 15, 2024

ICYMI, here’s a look at this week’s coverage.

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