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Snowball Express

Exchange Serves Families at Snowball Express

By Robert Philpot / December 20, 2017 /

The largest gathering of children and families of America’s fallen military heroes came to Dallas for the annual Snowball Express Dec. 9 – 13. Snowball Express provides hope and new happy memories to the children of military heroes who have died while on active duty since 9/11. Each year, the organization brings children together from all…

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Customers receive help for an associate as they tie the tree on their car.

Holiday Spirit Abounds at Puerto Rico Exchange

By Robert Philpot / December 20, 2017 /

Puerto Rico is still recovering after suffering double blows from Hurricanes Irma and Maria. Power, water and other necessities have been in short supply. Delivering live Christmas trees to the island would be difficult, but the Fort Buchanan Exchange team and Logistics were undeterred as they worked hard to ensure customers had the merchandise they…

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Exchange Spreads Holiday Cheer to Newest Military Members

By Julie Mitchell / December 20, 2017 /

JOINT BASE SAN ANTONIO-LACKLAND – Airman Basic Alissia Bert browsed racks of jackets, shirts and pants at the Joint Base San Antonio-Lackland Exchange, looking for a special gift to send to her 3-year-old son, Darton, back home in Oklahoma City. Bert, 20, is in her seventh week of Air Force Basic Military Training. She hasn’t…

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Power Zone

The Exchange Ranks Second Among Major Electronic Retailers

By Robert Philpot / December 15, 2017 /

A new survey confirms the PowerZone provides industry-leading value to our Nation’s heroes who have earned the right to shop their Exchange. In the latest Consumer Reports’ reader ranking of electronics retailers, ShopMyExchange.com placed second (up from eighth last year), while the Exchange’s brick-and-mortar Main Stores jumped nine spots ahead of last year to finish second among all other competitors. Both rankings are the highest the Exchange has achieved!

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Exchange Post

View the PDF file of the December Exchange Post

By Robert Philpot / December 4, 2017 /

Click here to view the December 2017 Exchange Post PDF file.

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Director/CEO Tom Shull (center), Lt. Gen. Tom Vandal, commanding general, 8th Army, and other Exchange and military leaders ushered in a new shopping experience for Soldiers and families who call Camp Humphreys home.

At Camp Humphreys, a Holiday Miracle Only the Exchange Could Offer

By Tom Shull / December 1, 2017 /

Many of you are familiar with the classic holiday film “Miracle on 34th Street,” which centers on a Macy’s Santa Claus claiming to be the real St. Nicholas and a young girl who learns to believe in the magic of the holidays. The Exchange’s miracle is even better.

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Misawa Main Store associates (left) Supervisory Sales Clerk Noriko Nomura and (right) Sales Clerk Satomi Mantoku bring holiday cheer to customers during a special event.

Making Holidays Special Overseas

By Robert Philpot / December 1, 2017 /

Military members and their families face many challenges during their time in service. One of those is being stationed in a foreign country during the holidays, more so when that country may not share the same holiday traditions they are accustomed to stateside.

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Puerto Rico Exchange associates Janice Ortiz and Elizabeth Caceres supported troops deployed to the Virgin Islands.

Puerto Rico Exemplifies Family Serving Family Spirit

By Robert Philpot / December 1, 2017 /

The island of Puerto Rico was without electricity, running water and supplies since suffering a direct hit from Hurricane Maria on Sept. 20. Puerto Rico Exchange associates worked hard to make life better for  customers and residents of the island, although they too were suffering.

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MILITARY STAR Top Performers Share Their Secrets

By Robert Philpot / December 1, 2017 /

Pick up tips from the champs at increasing your MILITARY STAR penetration rate and use.

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GeDC warehouse associate Derrick Kennedy stocks and picks soda ready to ship to Exchanges and commissaries across Europe.

Exchange and DeCA Score a Win with WOW

By Robert Philpot / December 1, 2017 /

The Warehouse Ordering Web (WOW) may not mean much to the average associate, but to the Defense Commissary Agency (DeCA) Europe, it means simplified ordering of soda and water from the Germersheim Distribution Center (GeDC).

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