The Associate Value Proposition: The Exchange’s Promise to You
Wes Abington,
Vice President, HR Operations
The Exchange is where heroes work. Each of you is vital to the warrior ethos, with troops’ readiness, resiliency and lethality at the forefront of the nearly 130-year-old mission.
You protect our We Go Where You Go promise to Warfighters and military families. Now, the Exchange is reinforcing its promise to you.
The Exchange is introducing a new Associate Value Proposition to underscore the Exchange’s unwavering commitment to recruiting and retaining the very best of the best. Every member of Team Exchange brings unique talents, skills, experience and dedication. Fostering an environment where every team member thrives remains our top priority.
“The Exchange is more than just an employer; it’s a supportive community where associates can thrive personally and professionally,” says Dr. Patrick Oldenburgh Jr., the Exchange’s Chief Human Resources Office. “Our Associate Value Proposition keeps attracting and retaining the best talent at the forefront, underscoring the Exchange is committed to their growth, success and well-being.”
The value proposition is centered on five core components that embody the organization’s focus on the most important aspect of its mission, its people:
Deep connections: The Exchange prioritizes building strong relationships and fostering a sense of belonging. Whether serving customers, collaborating with colleagues, or working to improve the customer experience, associates and the organization thrive when we invest in one another.
Flexibility: Life is dynamic, and work should adapt to associates’ needs. The Exchange offers flexibility, empowering work-life harmony. Whether through flexible scheduling or personalized development plans, the Exchange strives to accommodate individual preferences and responsibilities.
Growth: Growth is integral to success. The Exchange leans forward to provide ample opportunities for professional and personal development. From tailored training programs to mentorship opportunities, the Exchange invests in associates’ potential and supports their career journey.
Resources: Associate well-being is paramount. The Exchange promotes holistic wellness, prioritizing physical, mental and emotional health. Comprehensive wellness programs, health benefits and resources help associates achieve a balanced, fulfilling lifestyle.
Shared mission: Being a member of Team Exchange means being part of something bigger than yourself. Teammates are driven by a shared purpose—to serve those who serve. Whether supporting military families, enhancing morale, or contributing to community initiatives, associates find deep meaning and fulfillment in contributing to our Nation’s military mission.
Soon, you’ll be seeing posters reflecting these five pillars in your work areas. Think about these core principles and know you have earned your spot on this all-star team. The Exchange is truly where heroes work.
