The Week That Was in the Exchange Post
This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…
Read More#FlashbackFriday: 1992—The Beginning of the Balkans Mission
In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…
Read MoreService Award Winners for September
The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)
Read MoreFort Gordon Associate Celebrates 50 Years—And Then Some
Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.
Read MoreWhat Tort Claims Are—and Your Role in Preventing Them
A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.
Read MoreOPERATION: Call Out—Pacific Region
Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!
Read MoreOPERATION: Call Out—Europe/SWA Region
Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!
Read MoreOPERATION: Call Out—Eastern Region
Eastern Region proudly recognizes Joe Evans, Traniece Davett and Anna Geraneo for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!
Read MoreOPERATION: Call Out—Central Region
These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Karah Zinski, Gail Martin and Santos Valdez.
Read MoreOPERATION: Call Out—Western Region
Western Region recognizes Teresa Thayer, Marcus Mincey and Paxton Newburg for their outstanding hard work and unwavering dedication to our customers.
Read MoreLATEST NEWS
JBPHH Team Takes a ‘Suite’ and Offbeat Route to Opening First Exchange Tattoo Studio in PAC
Seeking a tattoo studio that reflected Hawaii’s uniqueness and fit the Exchange’s and the Air Force’s stringent standards, the Hawaii Consolidated Exchange services team went deep into the ink.
Read MoreExchange Celebrates Military Brat Associates with Then & Now Series
In honor of Month of the Military Child, the Exchange will celebrate associates who grew up in military families with a special Then and Now series on social media. If you’re a military brat, we want to hear from you.
Read MoreService Award Winners for January and February
In this new feature, the Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and far beyond marks in their Exchange careers.
Read MoreThe Week That Was in the Exchange Post
ICYMI, here’s a look at this week’s coverage.
Read More#FlashbackFriday: Spotting Some Domino’s Pizza History at the Exchange
On March 13, 1990—35 years ago this week—Domino’s Pizza opened a store on Fort Bliss, the chain’s first on a military installation.
Read MoreReminder: National AREA $40,000 in Scholarships Cutoff is Quickly Approaching
The application process opened Jan. 1; submission deadline is noon March 21, 2025.
Read More129 Years of Family Serving Family: Lisa Olivares, HQ
The senior buyer in Consumables, Retail Food, will celebrate 36 years with the Exchange at the end of March. Her mother also worked for the Exchange and her father served in the Navy.
Read MoreOPERATION: Call Out—Pacific Region
Han, Yun-chong; So, Song-sok; and Akiko Yamamura represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!
Read MoreOPERATION: Call Out—Europe/SWA Region
Dorin Hutuleac, Hakeem Mohamed Husain and Petra Shaw provide outstanding hard work and dedication to our service members. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe team!
Read MoreOPERATION: Call Out—Eastern Region
Eastern Region would like to recognize Natalie Ortiz Casiano, Kristen Din and Yvette Howard for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!
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