The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

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#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

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Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

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Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

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What Tort Claims Are—and Your Role in Preventing Them

October 8, 2025

A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.

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OPERATION: Call Out—Pacific Region

October 8, 2025

Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily.  Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

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OPERATION: Call Out—Europe/SWA Region

October 8, 2025

Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!

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OPERATION: Call Out—Eastern Region

October 8, 2025

Eastern Region proudly recognizes Joe Evans, Traniece Davett and Anna Geraneo for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

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OPERATION: Call Out—Central Region

October 8, 2025

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Karah Zinski, Gail Martin and Santos Valdez.

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OPERATION: Call Out—Western Region

October 8, 2025

Western Region recognizes Teresa Thayer, Marcus Mincey and Paxton Newburg for their outstanding hard work and unwavering dedication to our customers.

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LATEST NEWS

Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Central Region

March 12, 2025

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure that the Exchange is providing service and a taste of home no matter where they serve. Thank you, Evaleena Hopkins, Jacob Slim and Virginia Kilafwasru.

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out–Western Region

March 12, 2025

Western Region recognizes Zachary Sandland, Concordia Duncan and Sarah Ulibarri for their outstanding hard-work and unwavering dedication to our customers.

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Fort Cavazos PX Supports More Than 1,000 High School Students Attending Installation’s Two-Day Career Expo

March 11, 2025

The Fort Cavazos Exchange provided food and refreshments for the students and shared the Exchange relevancy at the event, which took place for the first time since since 2020.

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Support at the Tip of the Spear: Exchange Opens Expanded Store in Poland

March 10, 2025

The larger store provides a wider range of products and serves as a crucial upgrade from a mobile field Exchange (MFE) at the Bemowo Piskie Training Area.

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Words From the Director/CEO: How Your Dedication Strengthened the Benefit in 2024

March 10, 2025

The Exchange is thriving, and credit is due to your never-ending commitment to serve our Nation’s Soldiers, Airmen, Guardians and the military community.

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Graphic of calendar page with text: TheExchangePost.com/In Case You Missed It/The Week in Review

The Week That Was in the Exchange Post

March 7, 2025

ICYMI, here’s a look at this week’s coverage.

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#FlashbackFriday: Five Years Ago, the COVID Era Began, and the Exchange Showed Its Resiliency

March 7, 2025

From a mobile field Exchange supporting troops and front-line workers in New York City to a prom celebration for teens working at the Spangdahlem food court, the Exchange showed its versatility during a challenging time.

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129 Years of Family Serving Family: Tamara Loonam, HQ

March 5, 2025

The 14-year associate is a military spouse–and comes from a family with multiple military connections, including a grandfather who was a three-star Army general who served in World War II..

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Burger King Grand Reopening Adds Tasty New Meal Options to Davis-Monthan AFB

March 4, 2025

The $2.4 million renovation features new dual drive-thru lanes, an improved dining room and more.

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