The Week That Was in the Exchange Post
This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…
Read More#FlashbackFriday: 1992—The Beginning of the Balkans Mission
In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…
Read MoreService Award Winners for September
The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)
Read MoreFort Gordon Associate Celebrates 50 Years—And Then Some
Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.
Read MoreWhat Tort Claims Are—and Your Role in Preventing Them
A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.
Read MoreOPERATION: Call Out—Pacific Region
Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!
Read MoreOPERATION: Call Out—Europe/SWA Region
Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!
Read MoreOPERATION: Call Out—Eastern Region
Eastern Region proudly recognizes Joe Evans, Traniece Davett and Anna Geraneo for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!
Read MoreOPERATION: Call Out—Central Region
These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Karah Zinski, Gail Martin and Santos Valdez.
Read MoreOPERATION: Call Out—Western Region
Western Region recognizes Teresa Thayer, Marcus Mincey and Paxton Newburg for their outstanding hard work and unwavering dedication to our customers.
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OPERATION: Call Out—Central Region
These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure that the Exchange is providing service and a taste of home no matter where they serve. Thank you, Evaleena Hopkins, Jacob Slim and Virginia Kilafwasru.
Read MoreOPERATION: Call Out–Western Region
Western Region recognizes Zachary Sandland, Concordia Duncan and Sarah Ulibarri for their outstanding hard-work and unwavering dedication to our customers.
Read MoreFort Cavazos PX Supports More Than 1,000 High School Students Attending Installation’s Two-Day Career Expo
The Fort Cavazos Exchange provided food and refreshments for the students and shared the Exchange relevancy at the event, which took place for the first time since since 2020.
Read MoreSupport at the Tip of the Spear: Exchange Opens Expanded Store in Poland
The larger store provides a wider range of products and serves as a crucial upgrade from a mobile field Exchange (MFE) at the Bemowo Piskie Training Area.
Read MoreWords From the Director/CEO: How Your Dedication Strengthened the Benefit in 2024
The Exchange is thriving, and credit is due to your never-ending commitment to serve our Nation’s Soldiers, Airmen, Guardians and the military community.
Read MoreThe Week That Was in the Exchange Post
ICYMI, here’s a look at this week’s coverage.
Read More#FlashbackFriday: Five Years Ago, the COVID Era Began, and the Exchange Showed Its Resiliency
From a mobile field Exchange supporting troops and front-line workers in New York City to a prom celebration for teens working at the Spangdahlem food court, the Exchange showed its versatility during a challenging time.
Read MoreWhat You Need to Know About the Importance of Safeguarding the Exchange Logo
To the average layperson, it may not be a big deal to see the Exchange logo next to, say, a competitor’s label, . But since the Exchange is part of the federal government, we cannot endorse, or even appear to endorse, entities outside the government
Read More129 Years of Family Serving Family: Tamara Loonam, HQ
The 14-year associate is a military spouse–and comes from a family with multiple military connections, including a grandfather who was a three-star Army general who served in World War II..
Read MoreBurger King Grand Reopening Adds Tasty New Meal Options to Davis-Monthan AFB
The $2.4 million renovation features new dual drive-thru lanes, an improved dining room and more.
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