The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

Read More

#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

Read More

Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

Read More

Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

Read More

What Tort Claims Are—and Your Role in Preventing Them

October 8, 2025

A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.

Read More

OPERATION: Call Out—Pacific Region

October 8, 2025

Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily.  Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

Read More

OPERATION: Call Out—Europe/SWA Region

October 8, 2025

Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!

Read More

OPERATION: Call Out—Eastern Region

October 8, 2025

Eastern Region proudly recognizes Joe Evans, Traniece Davett and Anna Geraneo for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

Read More

OPERATION: Call Out—Central Region

October 8, 2025

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Karah Zinski, Gail Martin and Santos Valdez.

Read More

OPERATION: Call Out—Western Region

October 8, 2025

Western Region recognizes Teresa Thayer, Marcus Mincey and Paxton Newburg for their outstanding hard work and unwavering dedication to our customers.

Read More

LATEST NEWS

Grill, Fujifilm Camera, Washer & Dryer Set, Bose clock speaker

B2B Project Flourishing in Europe, Coming to CONUS

January 1, 2017

Since the debut of the Exchange Business Delivery System’s website in Europe in June, U.S. government agencies in Germany, the United Kingdom, Poland, Italy, Belgium and Turkey have ordered $1.6 million in goods from office supplies to military tactical gear.

Read More

Exchange Brings Holiday Cheer to Young Service Members at Joint Base San Antonio

January 1, 2017

The Exchange helped Soldiers, Airmen and Sailors at Joint Base San Antonio bridge the gap from Texas to home with two holiday shopping events in December.

Read More

Bombing in Bagram Brings out the Best in Associate

January 1, 2017

Late last year, Jerome Melillo, Exchange general manager in Afghanistan, witnessed a deadly catastrophe that few people see.

Read More

HR Eager to Hire Military Spouses

January 1, 2017

As of Nov. 18, 6,256 military spouses work for the Exchanges, 21.3 percent of the total worldwide staff.

Read More

Bradford, Cardin Named to Top Senior Positions

January 1, 2017

Two seasoned managers at HQ in Dallas have been promoted to senior positions over departments critical to the Exchange’s online and overall financial success.

Read More

Winner of the 2017 Exchange Safety Motto Contest

January 1, 2017

Alfreda Smith, a receiver at Fort Huachuca, Ariz., came up with such a zinger of a safety slogan that the Loss Prevention Directorate has named her the winner of its 2017 Exchange Safety Motto Contest. LP managers picked Smith’s motto, “Bee in Control, Safety is Our Goal,”  from nearly 1,200 responses from associates around the…

Read More

Army & Air Force Exchange Service Named a Military Friendly® Employer

January 1, 2017

For the fifth consecutive year, the Exchange has been named a Military Friendly® Employer by Victory Media, publisher of G.I. Jobs and Military Spouse magazines.

Read More

These Associates were CAUGHT . . . Doing the Right Thing

January 1, 2017

These associates are truly carrying out the Exchange core value, “The courage to use good judgment,” by ensuring they perform their jobs safely, thus saving the Exchange hundreds of thousands of dollars in lost work time, workman’s comp expenses and other costs associated with injuries. Dion Albea, a customer service associate at Fort Stewart, Ga.,…

Read More
Santa visits LG

Mall of America’s First Black Santa Spreads Holiday Cheer at Exchange HQ

January 1, 2017

Jefferson has been playing Santa since he was 12, but became a professional Santa in 1999. In 2012, he played Santa for troops at Camp Arifjan in Kuwait.

Read More

Dave Nelson’s Operation Callouts for 2017

January 1, 2017

January 2017 February 2017 March 2017 April 2017 May 2017 June 2017 July 2017 August 2017 September 2017 October 2017 November 2017 December 2017        

Read More

NEWS BY CATEGORY