That Awkward Moment When Your Data Leaks…What’s Next?

October 15, 2025

First, don’t panic. Then, take these steps.

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Reminder: Share How Military Service Shaped Your Exchange Journey

October 15, 2025

Associates who have served in the military are invited participate in an upcoming video series to showcase how their service prepared them for the work they do today.

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Exchange Launches Virtual Wall of Honor to Celebrate Military-Connected Associates

October 14, 2025

To honor military-connected associates, the Exchange is creating a virtual Wall of Honor.

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Telling the Exchange Story—In Pictures, in Words, in Person

October 14, 2025

SSgt. Gomez writes articles, press releases and communication plans for the Air Force and the Exchange His favorite part of the job is photography—which he didn’t get into until 2017.

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The Week That Was in the Exchange Post

October 10, 2025

This week in the Exchange Post, Director/CEO Tom Shull honors contact center teams for Customer Service Week; Chief Operating Officer/EVP Marla Randolph celebrates stellar associates in the latest OPERATION: Call Out; and Services and Food SVP Denise Hunter talks about what’s ahead for her team. Also, a Fort Gordon associate hits the 50-year mark; the…

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#FlashbackFriday: 1992—The Beginning of the Balkans Mission

October 10, 2025

In October 1992, the 212th Mobile Army Surgical Hospital (MASH) unit was alerted for deployment to Zagreb, Croatia’s capital, in support of Operation Provide Promise, a U.N. relief mission to aid refugees coming into the country from Bosnia-Herzegovina. Almost simultaneously, Exchange Europe received a request for support of the 300-member unit. Planning began immediately and…

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Service Award Winners for September

October 9, 2025

The Exchange Post recognizes associates who have made it to the 1-year, 5-year-, 10-year and beyond marks in their Exchange careers. (Updated with August recipients.)

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Fort Gordon Associate Celebrates 50 Years—And Then Some

October 9, 2025

Currently a logistics assistant, Marjorie Purcell has done a lot at the Fort Gordon PX. And her Exchange history dates to before 1975.

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What Tort Claims Are—and Your Role in Preventing Them

October 8, 2025

A tort is a civil wrong that leads to one party being injured, leading to legal lability. Here’s how vigilance can prevent tort claims.

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OPERATION: Call Out—Pacific Region

October 8, 2025

Mark Molinos, Virna Narita and Philip Anthony Freed represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily.  Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

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LATEST NEWS

#WhereHeroesWork Video: Gregg Brasel, Turkey Consolidated Exchange

October 23, 2024

As a Veteran and military spouse, Greg Brasel understands the importance of delivering the best tastes of home.

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Ribbon-cutting at the Fort Wainwright Exchange main store.

Fort Wainwright Exchange Hosts ‘Triple Play’ Grand Re-Opening, Celebrating Three Significant Upgrades

October 23, 2024

The main store, Express and Burger King received upgrades totaling nearly $17 million.

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129 Years of Family Serving Family: Rebecca Callaway-Hout, HQ

October 22, 2024

“I remember playing hide-and seek in the headquarters building as a child,” said Callaway-Hout, whose father worked for the Exchange for 27 years, retiring as vice president of worldwide regions.

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JBSA-Lackland Exchange Recognizes Excellence at Weekly Graduation Ceremonies

October 22, 2024

After being invited to participate by 737th Training Group Commander Col. Billy Wilson Jr., the Joint Base San Antonio-Lackland Exchange has taken part in the weekly Basic Military Training (BMT) graduation ceremonies at Joint Base San Antonio-Lackland, strengthening its long-standing connection with the military community.

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How Not to Take the Bait When Phishing Happens

October 22, 2024

Even the most diligent of us can fall for a phishing scam. Learn how to recognize the signs of phishing and the methods involved.

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Pacific Region

October 21, 2024

Michael Dumpson, Chol-sun Pak and Jonathan Cabasag represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees, and their families within our communities. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Europe/SWA Region

October 21, 2024

The hard work and dedication to our service members provided by Tom Burriss, Susann Swinton and Adisa Tahirovic are outstanding. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe team!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Eastern Region

October 21, 2024

Eastern Region proudly recognizes Cheryl Barrow, Mr. Gene (Robert Davis) and Eula Lyons for their contributions to and support of the Exchange mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Central Region

October 21, 2024

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure that the Exchange is providing service and a taste of home no matter where they serve. Thank you, Jocelyn Pena, Pamela Johnson and Marion Richards.

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Western Region

October 21, 2024

Western Region recognizes Danielle Ziehmfriesen, Mariah Fonseka and Jody Kish for their outstanding hard work and unwavering dedication to our customers.

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