Attention: Associates with Prudential Long Term Care

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The Exchange Post

There have been address changes for physical mail and payments.

  • Send all physical mail to P.O. Box 13410, Pensacola, Fla. 32591.
  • Direct premium payments to P.O. Box 12331, Pensacola, Fla. 32591.

If Prudential premiums are deducted from your payroll check, you don’t need to take any action.

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Comments

  1. Angela George Avatar
    Angela George

    I sent physical mail to to PO Box 13410 in Pensacola and it was returned. I got a physical address from a rep. So, I sent my letter to
    411 North Baylen St, Pensacola FL 32501

    Reply
    1. Lisa Ferguson Avatar
      Lisa Ferguson

      Thank you for reaching out to the Exchange Post, Angela. For information about benefits, please email benefits@aafes.com.

      Reply
  2. Carol Martancik Avatar
    Carol Martancik

    I am trying to pay my premium, I need the 4 digit zip code extender for zip code 32591for my bank to process the auto bill payment. Please advise.

    Reply
    1. Robert Philpot Avatar
      Robert Philpot

      Hi, Carol,

      Sorry for the delayed reply. 32591-3410 is the full zip code.

      Vr,

      Robert Philpot
      The Exchange Post

      Reply
  3. Michael Monaco Avatar
    Michael Monaco

    can premiums for long term care that are sent to PO Box 12331 Pensacola Florida be paid by Chase Visa card?
    Thank you

    Reply
    1. Robert Philpot Avatar
      Robert Philpot

      Hi, Michael. Apologies for the delayed reply. For information about benefits, please email benefits@aafes.com.

      Reply

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