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Saluting Our Customer Contact Center Teams
During Customer Service Week, Oct. 6-10, we are privileged to honor our more than 200…
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130 Years of Family Serving Family: Stephanie Chartier and Alyssa Shaw, HQ
They’re sisters, they’re both e-Comm associates, and their parents both worked for the Exchange (their…
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Words From the Director/CEO: How Your Dedication Strengthened the Benefit in 2024
The Exchange is thriving, and credit is due to your never-ending commitment to serve our…
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Director/CEO Update: Winning Strategies Continue to Create Impressive Results
As we near the close of FY 2024, your incredible work to advance our strategic…
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Exchange Contact Center Teams Ready to Celebrate Customer Service Week With Activities and Games
The Exchange’s Contact Center teams play a vital role in providing customer service for MILITARY…
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Director/CEO Update: Winning Strategies Strengthening Hard-Earned Exchange Benefit
Your amazing work to advance our strategic priorities is creating incredible momentum as we head…
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Words from the Director/CEO: How Exchange Teams Strengthened the Benefit in 2023
With momentum on our side, Team Exchange moved out to score big wins on critical…
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Rosenberg Named President, Randolph promoted to COO as Reorganization Launches
The Exchange is positioning the organization for the future by significantly integrating retail operations and…
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Exchange Celebrates Contact Center Teams With Fun Activities for Customer Service Week
The Exchange’s contact center teams spend most of their time resolving issues for MILITARY STAR®…
