The link to Alex can be found on the Employee Self Service page.

The open enrollment period is halfway over! Time is running out, so take this opportunity to make your elections for 2021 before open enrollment ends November 30, 2020.

Have you made your FSA or HSA election? Now is the time to do it!  You must make FSA and HSA elections every year. They do not roll over.

Below is a checklist to help ensure you have a successful 2021 election.

  • Join one (or more) of the Open Enrollment calls with Aetna. The call schedule is on the main page of the NAFHealthPlans.com website. Get answers to your questions from an Aetna representative.
  • Visit with Alex to see what’s available for you in 2021. The link to Alex can be found on the Employee Self Service page. Alex will compare medical plans for you and make recommendations. Check with Alex and be informed about your benefits before you use them. Alex will keep you up-to-date on any new information, such as co-pays for the POS Plan changing in 2021.
  • Visit NAFHealthplans.com for in-depth information on all health plans available to you.
  • Visit eBenefits during Open Enrollment to view the 2021 benefits available to you, as well as important information such as premiums. You will have the option to change your medical plan or other benefits, update your beneficiaries and re-enroll in the Flexible Spending Account and Health Savings Account if you choose to contribute in 2021.
  • Review your elections in eBenefits before Open Enrollment ends to ensure you are enrolled in the plans you elected for 2021. Changes cannot be made after Open Enrollment ends on November 30, 2020.

If you have questions about Open Enrollment, contact the Human Resource Support Center at 214-312-6190.

 

  1. RALPH MILLER Avatar

    DO YOU HAVE AN EXPLANATION AS TO WHAT THE HECK THIS IS ABOUT?


    1. Lisa Ferguson Avatar

      Ralph, for additional information about benefits, please email benefits@aafes.com


  2. RALPH MILLER Avatar

    Just send me all of the benefits that I am entitled to.


    1. Lisa Ferguson Avatar

      Thank you for reaching out, Ralph. For additional benefits information, please email benefits@aafes.com


  3. Dale Parker Avatar

    Does this apply to retirees?


    1. Lisa Ferguson Avatar

      Thank you for your inquiry, Dale. For additional benefits information, please email benefits@aafes.com


  4. Paula Maloy Avatar

    The deductible for retired couple is too high. It’s like we have no insurance at all. We never met the $500 in a year time. Is it that we don’t care about the old retired people. The deductible for 2 people is the same as a family 3 or more . Those with kids. This is not right. My insurance is useless to me.


    1. Lisa Ferguson Avatar

      Thank you for reaching out, Paula. For information concerning benefits, please email benefits@aafes.com.


      1. Dale Parker Avatar

        Why no answers? AAFES benefits@aafes.com doesn’t respond. Nice to be thanked for reaching out but it would be nice to get an answer – short and not have to navigate all the site…..


        1. Lisa Ferguson Avatar

          Appreciate your patience, Dale. I am working to locate an associate who can assist you with this.


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