126 Years of Family Serving Family – Sedric Thomas, FA

<strong>Sedric Thomas, right, with his cousin Randal Masters at Al Jaber Air Base in Kuwait.

One in a series honoring the Exchange’s 126 years of family serving family

From the Army Finance Corps to the Exchange’s Finance & Accounting Directorate, Veteran Sedric Thomas has spent his career putting his fiscal know-how to work for the military community.

Sedric Thomas, right, with his cousin Randal Masters at Al Jaber Air Base in Kuwait.

Thomas, a financial operations manager at Exchange HQ, first encountered the Exchange when he reported to basic training at Fort Jackson in 2007. He went to the Exchange with a checklist of gear he needed, and an Exchange associate helped him find it all.

Sedric Thomas and his wife, Brooke, at Fort Jackson in 2007. It was during basic training at Fort Jackson that Thomas first shopped at the Exchange.

A short time later, he and his wife arrived at his first duty station in Ansbach, Germany—but their luggage and household goods did not. While they waited for their possessions to arrive, they went to the PX to buy essentials and learned about the MILITARY STAR® card. Thomas immediately applied and called the Customer Contact Center the next day to check on his application status.

“The contact center agent welcomed my wife and me to the Exchange family and told us to never hesitate to call or stop by the store if we needed anything,” said Thomas, who served in the Army for three years. “That meant so much given the stress we were under at the time.”

Thomas joined the Exchange through the Financial Management Trainee program in 2012 and has held various financial positions in FA, Exchange Credit Program and the Contact Center. He also deployed to Kuwait for 16 months as a general accounting manager.

The Exchange’s “family serving family” motto has always resonated with Thomas.

“That core value is what let me know I wanted to work for the Exchange when my time in service was over,” Thomas said. “Here, I can personally continue my service, though no longer in uniform, to support those who serve, including their families.”

 

 

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