OPERATION: Call Out—Central Region
These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure that the Exchange is providing service and a taste of…
2026
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OPERATION: Call Out—Pacific Region
Hisako Akasaka, Chong-hun Kim and Yan Wen represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could…
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OPERATION: Call Out—Eastern Region
Eastern Region would like to recognize Lorenzo Johnson, Lorena Beltran and Jeannette Pineda for their drive, commitment and passion foir flawlessly executing the Exchange mission on a daily basis! Thanks for all you do!
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OPERATION: Call Out—Western Region
Western Region recognizes Sheila Rodriguez, Scott Grace and Janelle Patino for their outstanding hard-work and unwavering dedication to our customers.
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OPERATION: Call Out—Europe Region
Velin Shterev, Alan Aguirre and Gabor Balkanyi provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are…
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Digital Media Team Brings Home National Awards
The recognition for the team’s 2024 Tip of the Spear video reflects the video’s focus on the Exchange’s support of Warfighters during exercises and operations across Europe and the Pacific.
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Retiring CHRO Reflects on a Lifetime With the Exchange
Dr. Patrick Oldenburgh Jr. will retire in July with more than 30 years of service. But the Exchange has been part of his life for much longer than that.
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Exchange’s New Leader Discusses His Career and What’s Ahead
Brad Bingham talks about challenges facing the Exchange, what he learned from deployment and more.
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Yokota Gets a Taste of Home with New Panda Express
Nearly 1,400 customers were served on opening day, including more than 450 who ordered at the drive-through—the first one at a stand-alone Panda in the Exchange system.
