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Government Directive – Managing Electronic Mail Records (Email)
New federal regulations guide how all federal employees (including Exchange associates) retain their email. Exchange senior executives and/or policymakers’ emails will be retained indefinitely. The majority of Exchange associates will fall under a seven-year…
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Exchange Lifting Soldiers’ Morale in Ukraine
Living up to its motto, “We go where you go,” the Exchange goes all the way to Ukraine to serve the world’s best customers. Check out what we did.
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Eight Great Ways to Engage Shoppers During Product Demos
Going into Exchanges with his Air Force father, Ricky Cabral loved seeing products being demonstrated. Years later, his managers at Japan’s Yokota AB now say the Exchange hardlines supervisor elevated product demonstration to an art…
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Work Bucket List Accomplished, I am Leaving the Exchange in Capable Hands
I remember that day in 2006 when I was named to my dream job: chief operating officer of the world’s greatest retail organization. My “work bucket list” included many things I wanted to accomplish as…
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15 Years Later, Vivid Memories Remain from Serving Downrange Warfighters
Since the 9/11 terror attacks, more than 4,500 associates have deployed voluntarily to Southwest Asia and the Middle East to serve troops fighting in Afghanistan and Iraq. They returned home with amazing tales of the…
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Mike Howard Honored at MSM/GM Conference
The 2016 MSM/GM came to a bittersweet end on Thursday, April 28. Director/CEO Tom Shull honored President/COO Mike Howard as Mike finished out his last MSM/GM conference with the Exchange.
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Watch Taya Kyle Speak at MSM/GM Conference
Taya Kyle, widow of US Navy SEAL Chris Kyle, author of “American Wife” and military veteran’s family activist, speaks to the Exchange managers at the 2016 MSM/GM Conference. Taya’s moving presentation touched upon four principles:…
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Exchange Post 2015
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