Robert Philpot

We Go Where You Go: Watch a New ‘Tip of the Spear’ Video

By Robert Philpot / April 30, 2025 /

See how the Exchange lived up to its “We Go Where You Go” motto in 2024.

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Top Winner, Four Main Store Winners Announced in Exchange Safety Awards

By Robert Philpot / April 29, 2025 /

The Robins/Moody Exchange was the top winner in the Exchange Safety Awards, which were announced this week. The awards are presented to the Exchange and the main stores in four categories with the highest reduction in recordable accidents compared with the previous year. This award honors the work that management and associates do in making…

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Exchange Credit Program Announces 2024 MILITARY STAR® Challenge Cup Winners

By Robert Philpot / April 29, 2025 /

The top store for the year earned a $1,000 prize and the coveted Challenge Cup.

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Service eLITe Champion Award, UROC Award Honor Top Exchanges in Services Operations and Food

By Robert Philpot / April 29, 2025 /

The awards went to Exchanges who excel at serving those who serve and providing tastes of home.

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Video: YOU Are a Force Multiplier Who Drives Mission Success

By Robert Philpot / April 28, 2025 /

The Exchange’s Digital Media Networks team has produced a video that  highlights the Exchange’s many force multipliers for mission success.

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Hands holding COO X Cup trophy.

Four Stores Win COO X Award for Operational Excellence

By Robert Philpot / April 28, 2025 /

Winners are selected based on criteria including earnings, MILITARY STAR® usage, gross margin return on investment and inventory variance.

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Director/CEO Cup graphic

Four Stores Earn Director/CEO Cup, the Exchange’s Highest Honor

By Robert Philpot / April 28, 2025 /

One Exchange in each size category (mega, large, medium and small) received the award, which goes to the top Exchanges worldwide.

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ICYMI: The Week That Was in the Exchange Post

By Robert Philpot / April 25, 2025 /

ICYMI, here’s a look at this week’s coverage.

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They Helped a Grieving Customer. They Didn’t Know He Was an Exchange Vice President.

By Robert Philpot / April 24, 2025 /

When a customer contacted the Little Rock AFB Military Clothing store to ask about acquiring an Air Force uniform for his father’s funeral, Store Manager Lari Sasser and seamstress Tenisha Fife treated him with compassion, as they would any customer in his situation. They didn’t know he was Exchange Vice President of Loss Prevention & Safety Tommie Caudle. Senior leaders honored them for their actions..

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ICYMI: The Week That Was in the Exchange Post

By Robert Philpot / April 18, 2025 /

ICYMI, here’s a look at this week’s coverage.

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