-
Exchange Recognizes Contact Center Teams for Customer Service Week
This will be the first Customer Service Week since the Exchange’s contact center separated into two distinct teams—one falling under e-commerce and another under the Exchange Credit Program. So there will be two celebrations.
-
IT to Provide Tips, Stress Vigilance During Cybersecurity Awareness Month
The IT Directorate will emphasize four focal points this month that will help you with Cybersecurity Awareness–at home as well as at work.
-
ICYMI: Here’s The Best of September in the Exchange Post
In case you missed it, here are some of the top stories from September in the Exchange Post.
-
Florida Exchanges Escape Major Damage from Ian, But Challenges Remain in South Carolina and Elsewhere
The primary concern on Friday was for the Charleston Air Force Base Exchange, which is in a low-lying area.
-
#FlashbackFriday: A Whole Latte Pictures for National Coffee Day
Sept. 29 was National Coffee Day, but rather than believe that is a day late, #FlashbackFriday would like to propose that every day is National Coffee Day. The Exchange has offered coffee throughout its history,…
-
Florida Exchanges Prepare for Hurricane Ian
While Puerto Rico Exchanges are still recovering from Hurricane Fiona, the Exchange is preparing for the likelihood of another hurricane striking, this time in Florida. As of Monday morning, Hurricane Ian was moving through the…
-
#FlashbackFriday: Five Years Ago, Hurricane Maria Struck Puerto Rico, Where the Exchange Was Resilient
The storm made landfall Sept. 20, 2017—while the island was still recovering from Hurricane Irma, which struck two weeks earlier. Two days later, associates were back at the Fort Buchanan PX to help expedite reopening.
-
ICYMI: Mr. Shull’s Midyear Update
In the spring, the Exchange set aggressive goals to further strengthen support for military communities worldwide. Team Exchange has been exceeding expectations with these low-risk, high-value goals, which include using technology to improve customer experience…
-
Puerto Rico Exchanges Reopen after Hurricane Fiona
Despite heavy rains and power failures, the Fort Buchanan and Camp Santiago Exchange teams were quickly back in action after the storm swept through Puerto Rico.
-
Carlisle Barracks Exchange Unveils $5.2 Million Shopping Center Renovation
More than 378,000 South Central Pennsylvania-area military shoppers can shop tax-free at military-exclusive prices at the newly renovated Carlisle Barracks Exchange shopping center, which was unveiled with a grand opening Sept. 19.