Robert Philpot

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  • EPOS Streamlines Cashier Communications

    EPOS Streamlines Cashier Communications

    Call it the gift that keeps on giving. In 2018, the Exchange completed the rollout of the new enterprise point of sale (EPOS) system, bringing the Exchange’s many lines of business together under a unified…

  • Meet Robert Philpot, New Exchange Post Editor & Historian

    Meet Robert Philpot, New Exchange Post Editor & Historian

    In stepping into my new role as Exchange Post editor and historian, I’ve also stepped back into some family history – which includes the Exchange and is mostly about my father. Recently, my wife and…

  • ICYMI: The Week that was in the Exchange Post

    ICYMI: The Week that was in the Exchange Post

    This week in the Exchange Post, service business managers in Germany delivered special thank-yous to concessionaires for their efforts during COVID-19 with a personal touch; teammates at the Pentagon Military Clothing store and the Joint…

  • Small But Mighty: Exchange Micro Markets Continue Rapid Growth

    Small But Mighty: Exchange Micro Markets Continue Rapid Growth

    When the Exchange launched its first unmanned automated micro market at the Raven Rock Mountain Complex, Pennsylvania, in 2014, the idea of a world-changing pandemic was far from the minds of most Americans. Yet, six…

  • Payroll Tax Repayment Plan Tool Now Live on Employee Self Service

    Payroll Tax Repayment Plan Tool Now Live on Employee Self Service

    Exchange associates who had payroll taxes deferred in 2020 can now choose how many pay periods they’d like to use to repay the deferred taxes in Employee Self Service (ESS). Through March 8, associates can…

  • February’s Customer Shoutouts: These Associates Rock!

    February’s Customer Shoutouts: These Associates Rock!

    These associates went above and beyond in serving the best customers in the world!

  • Repayment of Deferred Payroll Taxes Starts Feb. 19

    Repayment of Deferred Payroll Taxes Starts Feb. 19

    Exchange associates whose payroll taxes were deferred in 2020 now have more time to pay back the taxes—as well as the flexibility to set the duration of their repayments. Enacted via executive order in August,…

  • FAQ for Associates—Repayment of Deferred Payroll Taxes

    FAQ for Associates—Repayment of Deferred Payroll Taxes

    Q1. Can associates select the amount deducted from their biweekly paycheck? A1. Yes. The amount deducted from each check will be determined by each individual’s total repayment requirement and their selected repayment duration (one to…

  • Where to Learn More About COVID-19 Vaccines

    Where to Learn More About COVID-19 Vaccines

    Exchange associates can visit the CDC’s official website for information about the COVID-19 vaccines, including frequently asked questions; benefits of receiving the vaccine; safety information; what to expect when receiving a vaccine; and more.

  • January’s Customer Shoutouts: These Associates Rock!

    January’s Customer Shoutouts: These Associates Rock!

    From the food court to the main store, these associates epitomize the meaning of ‘customer service!’

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