Senior Leadership Editorials

Every member of the Exchange team will play a role in making this another year for the record books.

From Director/CEO Tom Shull – 2019 Strategic Priorities: Keeping the Exchange Relevant

By Tom Shull / May 28, 2019 /

The Exchange is leaning forward to further strengthen the hard-earned benefit we are honored to provide Warfighters past, present and future.

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Line at Qdoba restaurant.

Words from Director/CEO Tom Shull: 2018 Strategic Priorities, What We Accomplished

By Tom Shull / April 4, 2019 /

Because of you, the Exchange remains the lead tank in the delivery of hard-earned benefits to Warfighters and their families! 

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Installation command at Base Camp Donna outside of McAllen, Texas, requested a mobile field exchange on Nov. 10. Four days later, the store-on-wheels opened for a steady stream of Soldiers throughout the day.

Words from Director/CEO Tom Shull: Exchange Remains Ready, Resilient into the New Year

By Tom Shull / January 18, 2019 /

Because of you, the Exchange has finished another extraordinary year of taking care of those who matter most—our Nation’s Warfighters and their families.

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Joy sign

From Director/CEO Tom Shull: With Holiday Season Underway, Exchange Remains Strong

By Tom Shull / December 3, 2018 /

We are on solid financial ground.

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DAVIS-MONTHAN AFB, Ariz. - Darien Nesbitt, Leslie Petersen, Jason Murfin and Aida Alicea staff a mobile field exchange set up about 90 miles away in Florence, Ariz., for an Arizona Army National Guard military exercise.

Words from Director/CEO Tom Shull: Serving National Guard, Reserve Must Remain a Top Priority

By Tom Shull / October 29, 2018 /

The Exchange team’s dedication to Guard and Reserve is second to none.

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football with Exchange chevron logo

Words from Director/CEO Tom Shull: Where Heroes Win: Through Football, Exchange Scores a Victory 

By Tom Shull / October 22, 2018 /

Exchange TV commercials spotlight the Veterans online shopping benefit during service academy football games on CBS Sports Network.

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BE FIT concept shop

Tom Shull: Exchange Leaning Forward to Meet 2018 Strategic Objectives

By Tom Shull / October 16, 2018 /

Director/CEO Tom Shull says the Exchange team at all levels has done a remarkable job in leaning forward to accomplish our seven 2018 strategic priorities.

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Exchange Director/CEO Tom Shull, left, became the 98th member inducted into the Reserve Officers Association Minuteman Hall of Fame on Sept. 29 at ROA’s national convention in Omaha. Mr. Shull accepted the award from ROA President Donald Stockton, a retired Air Force Reserve lieutenant colonel, on behalf of the worldwide Exchange team's collective efforts to care for America’s citizen-warriors, their families, retirees and Veterans.

Exchange Director/CEO Named to Reserve Officers Association’s Minuteman Hall of Fame

By Julie Mitchell / October 1, 2018 /

Director/CEO Tom Shull is inducted into a very special Hall of Fame.

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Hidden gems -- sales clerk brings sparkle to exchange patrons' lives

From the COO: What Makes the Exchange Stand Out from the Rest

By Dave Nelson / May 2, 2018 /

The Exchange’s passionate associates exemplify our core value Family Serving Family, making the organization stand above the rest in the retail industry.

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Exchange Director CEO Tom Shull Puerto Rico Exchange

In Puerto Rico, Exchange Passion for Serving Those Who Serve Prevails

By Tom Shull / March 1, 2018 /

It has been five months since Hurricane Maria ravaged Puerto Rico. Since then, Exchange associates on the island have exuded…

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