ICYMI: The Week That Was in the Exchange Post

July 18, 2025

ICYMI, here’s a look at this week’s coverage.

Flashback Friday_Post Trader_1871_Fort Hays

#FlashbackFriday: Evolution of the Exchange—Post Traders and Canteens

July 18, 2025

After abolishing the sutler system in 1866, Congress authorized the establishment of post traders in 1867. Also in the late 19th century, officers at installations without post traders started social clubs called canteens. Both were precursors of the Exchange.

Image-JBLM_North Express grand reopening

JBLM Unveils $2.8 Million Upgrade to North Express

July 17, 2025

The upgraded Express features nearly 9,020 square feet of interior shopping space as well as Joint Base Lewis-McChord’s first Chopz restaurant, its second Hot Stuff Kitchen, third Hunt Brothers Pizza and more.

Robert Chavis head shot with 130 years of Family Serving Family text

130 Years of Family Serving Family: Robert Chavis, Vilseck Rose Barracks

July 17, 2025

Not only is the Rose Barracks food court manager and 29-year associate a proud Army Veteran, but his commitment to service has never wavered since he hung up his uniform.

Misawa AB Cuts Ribbon on Hunt Brothers Pizza

July 16, 2025

Airmen and families at Misawa have a new place to grab a slice of home.

130 Years of Family Serving Family: Clifton Keen, Fort Rucker

July 15, 2025

The Triangle Express shift manager served 26½ years in the Army—and has served those who serve for 20 years at the Exchange.

Exchange Rises to 51st-Largest Retailer in U.S.

July 15, 2025

This is a notch above last year’s ranking, and it could not have happened without your dedication to serving those who serve and have served.

Connection With Customers Defines Fort Lee Associate’s 45 Years of Service

July 14, 2025

““When [customers] come into the store, they say, ‘Ms. Sau, I missed you. You make my day,'” says Sau Campbell, a Fort Lee Express customer experience associate who has spent most of her career at Fort Lee. “It makes me feel good hearing them say that.”

The Week That Was in the Exchange Post

July 11, 2025

ICYMI, here’s a look at this week’s coverage.

#FlashbackFriday: The Evolution of the Exchange—Sutlers

July 11, 2025

On July 25, the Exchange will celebrate its 130th anniversary. But the seeds for what became the Exchange were sown more than 100 years before 1895.

From the MSM/GM Conference: Exchange’s Top Vendors Honored

April 5, 2023

Top-performing vendors were recognized for their contributions to the best customers in the world Wednesday at the Exchange’s Main Store Manager/General Manager Conference.

From MSM/GM: Top Exchanges Awarded Director/CEO Cup for Exceptional Service

April 4, 2023

Which Exchanges took home the top prize at the 2023 MSM/GM Conference?

From the MSM/GM Conference: Exchange Director/CEO Tom Shull Surprises 14 Associates With Coins

April 4, 2023

“These stellar teammates have been my mentors,” Shull said. “Over the last 10 years, each has played a significant role in teaching me what it truly means to serve those who serve.”

Director/CEO Tom Shull Opens MSM/GM Conference With Message About Exchange Strength

April 3, 2023

The theme of the first MSM/GM Conference since 2019 is “Exchange Strong,” words that Director/CEO Tom Shull underscored in opening remarks about the strength of the Exchange, and about plans to build on that strength.

Tuition Assistance Program Helps Associates Achieve Bachelor’s and Master’s Degrees in 2022

March 30, 2023

For Maria Hood, juggling her full-time job as a store manager at the Wiesbaden Exchange in Germany and going back to school to complete her master’s degree was daunting. With support from the Exchange’s Tuition Assistance Program, her persistence paid off. Hood graduated in 2022 from University of Maryland Global Campus with a Master’s in…