The Week That Was in the Exchange Post
ICYMI, here’s a look at this week’s coverage.
Read More#FlashbackFriday: The Evolution of the Exchange—Sutlers
On July 25, the Exchange will celebrate its 130th anniversary. But the seeds for what became the Exchange were sown more than 100 years before 1895.
Read More130 Years of Family Serving Family: Dimas Maldonado, UK/Norway Consolidated Exchange
For the services business manager, the best part of his job is knowing he’s helping create the same kind of memories he cherished growing up. “The PX was a huge part of our family life,” he says.
Read MoreExchange Improves Connectivity at Ramstein with Temporary Cell Tower
The new temporary tower was put into operation while four additional permanent cell towers are constructed at Ramstein Air Base, improving the Quality of Life for Warfighters and families.
Read More130 Years of Family Serving Family: Melissa and Brian Culberson, HQ
The couple, who met at the Exchange, continue a Culberson family legacy of serving those who serve–Brian’s parents both worked at the Exchange for more than 30 years, and his brother was also an associate.
Read MoreDan Daniel Associates Gain Key Knowledge at Safety & Health Fair
About 300 associates attended the event, which featured 14 Exchange vendors.
Read MoreOPERATION: Call Out—Pacific Region
Dailene Hime, Hannah Brettelle and Cho, Kwi-ye represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experience for our service members, retirees and their families within our communities. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!”
Read MoreOPERATION: Call Out—Europe Region
The hard work and dedication to our service members provided by Valeria McNeil, Marcus Vail and Philipp Fruth are outstanding. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe team!”
Read MoreOPERATION: Call Out—Eastern Region
Eastern Region would like to recognize Jonna Simpson, Minerva Torres and Jill Pellegrini for their commitment to excellence and ability to raise the bar to the next level in customer service in support of the Exchange mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!
Read MoreOPERATION: Call Out—Central Region
These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Congratulations, George Aaron Thomas, Gregory Glassco and Angie McCue.
Read MoreLATEST NEWS
124th Anniversary Week: This Famous Private Told the Exchange Relevancy Story
The Exchange appeared in comics throughout its 124 years.
Read MoreRinging Up A New Era: Self-Checkout Tested at HQ Express
“People today, like me, want to get in and get out and not have to wait in line. Personally, I love the self-checkout.”
Read MoreMeet Our Newest Interns: Two West Point Cadets
“This is a unique opportunity to give our Nation’s future military leaders an inside look at the Exchange family and leave them with a positive lifelong impression.”
Read More124th Anniversary Week: The Exchange System’s First Five Years Were Tough
The first five years were definitely not easy. Just ask the prohibitionists.
Read More“It’s Our Exchange”: At VFW Convention, Veterans Celebrate Lifelong Shopping Benefit
“The Exchange has gone where they’ve gone—and we are still here for them.”
Read More124th Anniversary Week: The Exchange Began Here in the Middle of Nowhere
Learn how the Exchange got its start and where. We still operate a store there.
Read MoreNew, Larger Exchange Brings Taste of Home to Iraq’s Camp Erbil
“The customers were thrilled as they entered the new store to find an expanded product assortment, and the clean crisp execution of Exchange standards.”
Read MoreInspector General: We’re Here to Help . . . Don’t Run the Other Way
The IG office helps make the Exchange a better place to work and improve the Soldiers, Airmen and families’ quality of lives through goods and services.
Read MoreHow Do We Get to Root Causes of Customer Complaints?
Handling complaints quickly and fully is a great opportunity to enhance relationships with customers and build loyalty, too.
Read MoreDavis-Monthan Express Fuels Kindness for First Sergeants Event
“Just to see the smiles on the Airmen’s faces—it made us feel so good.”
Read More