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Fort Carson Soldier Wins $10,000 Exchange Shopping Spree

By Loyd Brumfield / October 21, 2020 /

Sgt. Kierra Howard’s weekly visits to the Subway paid off in a big way, and she decided to give some of her good fortune back after she won a $10,000 shopping spree in the Army & Air Force Exchange Service’s Subway Sip. Rip. Ultimate Trip sweepstakes. Howard, who serves in the 749th Ordnance Company at…

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At ALA Convention, Shull Focuses on Future: ‘We Can Endure This’

By Julie Mitchell / October 21, 2020 /

Army & Air Force Exchange Service Director/CEO Tom Shull shared the Department of Defense largest retailer’s vision for preserving the benefit during the COVID-19 pandemic at the American Logistics Association’s annual convention. “Team Exchange continues to address the pandemic—and we will be ready in the face of uncertainty,” Shull told the convention’s virtual audience, which…

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Lester Joins Army & Air Force Exchange Service as Food Safety Officer

By SSG Mark Kauffman / October 20, 2020 /

The Army and Air Force Exchange Service’s Pacific Region Headquarters is welcoming Chief Warrant Officer 3 Leanna Lester as its first ever food safety officer.

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Efficient Use of Lighting and Water Spearhead Exchange Energy Conservation Methods

By Loyd Brumfield / October 19, 2020 /

While October is Energy Action Month, energy efficiency is a year-round priority for the Exchange. Since 2015, energy costs are down nearly 6% across all CONUS buildings, which include distribution centers, headquarters and about 1,400 stores. Several measures have been taken to control costs, including upgrading fluorescent lighting to LEDs and installing lighting controls in…

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ICYMI: The Week that was in the Exchange Post

By Loyd Brumfield / October 16, 2020 /

This week in the Exchange Post, Director/CEO Tom Shull was honored by the National Defense Transportation Association, “Chief Chat” lined up an impressive array of military and celebrity guests for October and November, and 20-year associate Heidi Smith was recognized as she takes on new responsibilities in Germany. In case you missed it, here’s a…

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October’s Customer Shoutouts: These Associates Rock!

By Robert Philpot / October 15, 2020 /

These associates epitomize the meaning of ‘customer service!’

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Join the Conversation on ‘Chief Chat’ This Fall!

By Loyd Brumfield / October 14, 2020 /

A special “Chief Chat” series kicks off Oct. 14 as Veterans Day approaches. “In Recognition Of” episodes will be guest-hosted by leaders from sister military exchanges and the Defense Commissary Agency.

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Exchange Director/CEO Recognized For Supporting Military Readiness, Recruiting, Retention and Resiliency

By Chris Ward / October 13, 2020 /

DALLAS – Army & Air Force Exchange Service Director/CEO Tom Shull received the Department of Defense Distinguished Service Award from the National Defense Transportation Association (NDTA) during the organization’s virtual fall meeting on Oct. 8. Since World War II, NDTA has provided a trusted environment where government, military and private sector professionals can collaborate toward…

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125 Years of Family Serving Family – Heidi Smith, Inventory Control Associate, Hohenfels Exchange, Germany

By Sgt. 1st Class Taresha Hill / October 13, 2020 /

For nearly 20 years, Heidi Smith has served the Exchange as a detective at the Hohenfels Exchange. Now, she has moved on to a new adventure as an inventory control associate.

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ICYMI: The Week that was in the Exchange Post

By Loyd Brumfield / October 9, 2020 /

This week in the Exchange Post, the Exchange paid tribute to its contact center associates, who have weathered numerous challenges during the COVID-19 pandemic, and associates at Camp Humphreys were honored for aiding quarantined Soldiers. In addition, a 16-year associate was named a 2020 All-Star Driver, the Exchange’s first Raising Cane’s opened at Fort Bliss…

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